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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,147 Reviews of Rick McGill's Airport Toyota

October 12, 2017

Excellent service as usual. Keep up the great customer service. I have always felt well treated by the service team. I would recommend your dealership to my friends and family. More

by sequoiaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
October 12, 2017

Good Experience I am very impressed with the professionalism the staff exhibited during my visit to Rick McGill's Airport Toyota. The staff was courteous and honored More

by customer Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore and Joey Ocasio
October 12, 2017

Great Customer Service Rob was extremely friendly and helpful in working us in when we needed a new battery while traveling. The other service staff were also very nice to More

by Lisa McCown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gilmore
October 10, 2017

PM SERVICE Friendly, got the best service for the best price. The lady who checked me in was very helpful and friendly. Mr Gilmore was very friendly and helpful. More

by Lawrence Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both service reps we're outstanding!
October 05, 2017

In and out very quickly since it was a "short" service. Employees very polite, comfortable waiting room, and quick service. I like this dealership because it is smaller, and you are a name and not a number More

by Pennycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name. Female in service department.
October 04, 2017

Polite, caring, knoledge of vehicles, helpfull Both the salesman and the financial person where both very helpful and knowledgeable about the service. I thought salesman Rick G. was great. I give More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rcik Guterrize
October 03, 2017

Oil changes Your fee on oil changes is reasonable. That is a big plus for someone retired. A little slower than I liked. My appt. was at 11 and I did not get out More

by Ms.Nanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
September 28, 2017

Best ever auto service Like most I have a day job. Fortunately I work at the airport. The service department came to the airport, picked my car, serviced it and returned i More

by 3300989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names
September 26, 2017

Friendly and timely. Went in early Saturday morning without an appointment and was put right through. My wait was quiet and relaxing. Was offered coffee, water and tea. More

by Smiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Norman
September 25, 2017

2017 Toyota RAV4 limited purchase. Sales rep. Jeremy Webb was very helpful in selecting our new 2017 Toyota RAV4 Limited. He offered to explain every feature of the vehicle but I wanted More

by Oldguy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Webb
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