Right Honda

I purchased a vehicle from Right Honda in Scottsdale, AZ 3 months ago. The salesman Josh was amazing. The finance manager wrapping up my sale however lied to me about the prepaid maintenance program that wa 3 months ago. The salesman Josh was amazing. The finance manager wrapping up my sale however lied to me about the prepaid maintenance program that was included with purchase of the vehicle. The maintenance program ONLY allows your vehicle to be serviced at the Right Honda location, when I asked about it I was told it would be transferrable to other locations as I'm an out of state buyer. Obviously the finance manager knew I was an out of state buyer, he was processing all my information after all. He lied to my face with ease. Rereading the paperwork included with my purchase, the prepaid maintenance program document clearly states "The dealer will not provide the Covered Services in any location other than in the dealer’s service department.". My mistake for trusting the goodwill of the finance team without reading the paperwork myself. My overall experience with the finance team made me feel skeptical as if information was being skimped past to push out this sale. Now knowing this information it confirms my feelings and doesn't sit right with me. This summarizes my main gripe. Otherwise the car has been sound thus far. Note I did buy a low mileage Dodge vehicle not a Honda. I did have a driving noise issue one week after I purchased which makes me question if it was preexisting or not. My advice based on my experience with Right Honda is: - Get connected with Josh as your salesman. - Read all your paperwork to ensure what you're being told is in writing. - Approach the financial side of the purchase with caution. They have no issue with lying. More

My sales guy didn’t even try. Went one time for numbers and pretty much laughed he didn’t see a good price for me. I’ve had way better experiences elsewhere. Went one time for numbers and pretty much laughed he didn’t see a good price for me. I’ve had way better experiences elsewhere. More

I have been to Right Honda twice. First time was good but I didn't appreciate how we were treated towards the end of buying our car. The second time was for the oil change. and i just First time was good but I didn't appreciate how we were treated towards the end of buying our car. The second time was for the oil change. and i just now called to make an appointment for my oil change. I notice both times I called they gave me an appointment but there were no warm greetings or Mrs. so an so thanks for you choosing our service and nothing was friendly. It felt like I was talking to a computer. I asked if she needed to verify you had the right person. She says, oh I know by your phone number. It doesn't matter its call customer service especially if they bought a car from you. We are human and should be treated that way. More

Only 2nd time there had good service rep that I would ask for next oil change for next oil change More

Advisor Steven Russo was very efficient technicians were polite and service was completed in minimum time. polite and service was completed in minimum time. More

Mr. Russo was professional, helpful and kind. I loved that Tight provided a Lyft home so I didn’t have to wait at the dealership. I truly trust and like Tights service department. that Tight provided a Lyft home so I didn’t have to wait at the dealership. I truly trust and like Tights service department. More

Very professional and very kind. Enjoyed every moment with staff. Would definitely choose Right Honda again Enjoyed every moment with staff. Would definitely choose Right Honda again More

Great communication, fast service, clean waiting area, and good coffee. Right Honda has taken good care of the HR-V for more than 2 years. and good coffee. Right Honda has taken good care of the HR-V for more than 2 years. More

Salesman Cory was an absolute pleasure to work with. .. kind, honest, friendly, professional. The dealership was clean and inviting, all staff was helpful and had great follow-up. .. kind, honest, friendly, professional. The dealership was clean and inviting, all staff was helpful and had great follow-up. More

The car business is evolving and as such the experience we had at Right Honda was excellent… every staff member was friendly and professional, the store was clean, the price we paid was very fair, our sale we had at Right Honda was excellent… every staff member was friendly and professional, the store was clean, the price we paid was very fair, our salesman, Adam, was forthright, open, honest, transparent, and friendly, and then the finance manager made us feel relaxed and comfortable. My wife and I would have no problem recommending Right Honda to our friends and family members. More