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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,997 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,997 reviews

September 29, 2021

I went in to purchase a new vehicle. They didn't have exactly what I was looking to find. I did find a vehicle that would work. Then came the pricing. They added $4000 over MSRP to the price PLUS they ad More

by iamjim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny the hard sell closer guy, Jason Decker
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Sep 30, 2021 -

Right Honda responded

Iamjim, due to the extreme inventory shortage our dealership has had to source vehicles from all over the country in order to have inventory on hand. Due to the amount of demand and volume we normally sell, this has significantly increased our cost on some models. Depending upon the model of vehicle, the normal MSRP\Invoice pricing structure does not apply and this is why you were asked to pay additional market adjustment. Other dealers may have more of a specific model on hand and may be able to offer such a discount, we're sorry we were not able to help you. Matt W. - CR Mgr. - Right Honda

Oct 01, 2021 -

iamjim responded

This Matt W. is a clown. I am confident that AutoNation Honda also is experiencing an inventory shortage as are all the dealerships from the lack of vehicles on the lots that I visited. AutoNation Honda still offered and gave a discount on the vehicle. I understand it was not the similar discount that I received when I purchased my last vehicle 4 years ago but it was still a discount off of MSRP. An inventory shortage is no reason to be extremely greedy and charge a customer $6500 MORE than a competing dealership. The Danny guy should not be lying and misleading consumers telling him that 'everyone is doing it' when they are not! I have read many comments from this Matt W. If someone does have a concern about pricing....he now uses the lack of new cars as a justification to ripoff uneducated consumers that do not shop around. If a consumer shops around they will still find a fair deal, just not at Right Honda. Matt W. also likes to tell people that just because they post on their website that 'fees' will be added to the price of a used vehicle it is justification to charge them! Read the many reviews! From the reviews on this site and yelp, it is obvious that Right Honda is just the same old car dealer that likes to overcharge customers, be dishonest about the pricing and add extra cost to a vehicle just to see if they can ripoff a consumer. If you are going to add $1395 to the price of every used vehicle NO MATTER WHAT.... they why does Right Honda mislead the consumer with a lower price than is actually obtainable? Right Honda just misleads the consumer, period. Do what I did, check around and go to a different dealer like AutoNation Honda. Save yourself $6500 (in my case) or more! You also won't have someone like Matt W. trying to make excuses for their behavior. They don't have too.... AutoNation was honest and upfront about their pricing from the beginning.

September 17, 2021

Mr Kravitz handled my car buying process very very well Mr Kravitz handled my car buying process very very well An the financial officer as well Thanks so much More

by Dollydavis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Kravitz
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Sep 20, 2021 -

Right Honda responded

Dolly, you are very welcome, thank you for your business and the positive feedback. Matt W. - CR Mgr. - Right Honda

September 16, 2021

Dishonest. Their online price said one thing, then they added $5,500 to the price in person. Now, I completely understand additional fees when you’re buying a car. However, this is absurd. They said they w More

by IsGar
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Sep 16, 2021 -

Right Honda responded

Isai, the prices on our website do not include the cost for additional equipment, tax, license, and documentation fees. Upon request, our staff will provide a price breakdown via telephone, text , or email before coming down so there is no misunderstanding about the final price. We apologize for the frustration. Matt W. - CR Mgr. - Right Honda

Sep 16, 2021 -

IsGar responded

As I stated, "I completely understand additional fees when you’re buying a car." However, $1,800 for window tint and paint protection??? That's absurd. Most dealerships charge $500 for the paint protector and $200 for tint. I expected to pay for the "additional fees." I estimated about $3,000 and was willing to pay. $5,500 in additional fees is exhorbitant.

September 14, 2021

Prompt friendly service. Miss the car wash and vacuuming. The waiting area is clean and pleasant. More

by karensschuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thornton
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Sep 14, 2021 -

Right Honda responded

karensschuster, thank you for your review, we are doing our best to get back to the car wash service, sorry for the inconvenience. Matt W. - CR Mgr. - Right Honda

September 13, 2021

Service advisor Dan Organ outperformed my expectations, not only was the repair work done as promised but he worked with me for extra needed work with minimum damage to my checkbook. More

by Barry Preston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Organ
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Sep 13, 2021 -

Right Honda responded

Barry, we are pleased Dan was able to help you complete the work on your vehicle efficiently and affordably. Thank you for your feedback, we look Forward to having you back again soon. Matt W. - CR Mgr. - Right Honda

September 12, 2021

Took car in for oil change and Jesse Monsisvais was very helpful and super friendly. I will be asking for him next time I need to service my car. More

by Lovehondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Monsisvais
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Sep 13, 2021 -

Right Honda responded

Lovehondas, looks like we earned a loyal customer, thank you for positive feedback. Matt W. - CR Mgr. - Right Honda

September 10, 2021

I’ve always got great customer service with Right Honda. It was easy to schedule an appointment and it didn’t take long to get an oil change and tires rotated More

by rbbeeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 13, 2021 -

Right Honda responded

Rbbeeman, our team is dedicated to providing excellent customer service, we are pleased you had a great experience with us. Thank you for choosing Right Honda! Matt W. - CR Mgr. - Right Honda

September 07, 2021

Had a semi emergency and went in without an appointment. Problem was solved in a timely manner and everything is good. Have two Honda’s and think highly of Wright Honda More

by Rmcnaney
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Sep 07, 2021 -

Right Honda responded

Rmcnaney, we are pleased we were able to assist you quickly and efficiently during your emergency, thank you for the review of your experience, we appreciate your business. Matt W. - CR Mgr. - Right Honda

September 05, 2021

Very good experience all around. Highly recommend them to others. They are working very hard to offer the best in not only products but in their service as well. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene. Sales. Excellent
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Sep 07, 2021 -

Right Honda responded

Steve, thank you for recommending us, we appreciate your business. Matt W. - CR Mgr. - Right Honda

September 05, 2021

Greeting on arrival didn’t happen and I stood for a few minutes and then I finally walked up to the guys working in the driveway as they were just standing and talking to each other. After being met by a More

by Bryan A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Sep 07, 2021 -

Right Honda responded

Bryan, we are sorry for the delay assisting you during your recent visit with us, thank you for your business and the favorable review. Matt W. - CR Mgr. - Right Honda

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