Right Honda - Service Center

We recently had our car serviced at Right Honda, and I must say, our technician Danny Shaw went above and beyond in every way possible. Not only was he incredibly accommodating, meeting our specific needs must say, our technician Danny Shaw went above and beyond in every way possible. Not only was he incredibly accommodating, meeting our specific needs with ease, but he also exceeded our initial expectations. His proactiveness made what could have been a stressful weekend so much more manageable. He represented Right Honda with such professionalism and care that we felt completely at ease. It's clear that customer satisfaction is his priority, and because of his exceptional service, we will definitely continue to choose Right Honda for all our future car needs. Highly recommended! More

The other reviews on here about being baited with a loaner and then refused one when you get there are 100% accurate. The “supervisor” Tim needs to be fired. He has zero understanding of what customer loaner and then refused one when you get there are 100% accurate. The “supervisor” Tim needs to be fired. He has zero understanding of what customer service is. His employee promised me a loaner vehicle while mine was getting serviced but they did the classic bait and switch when I got there. Turns out Timmy refused to give me a loaner and continued to argue with me about it with a smug smirk on his face as if he cruelly enjoys denying loaners after promising them. Tim seemed beyond hurt and offended when I told him the car had its oil changed elsewhere. He kept bringing this point up which showed his true colors, he wants to milk every dime out of the owners who go there. The loaner was a must for me so I refused for them to touch the car. It’s sad to see how grossly bloated these dealerships got during Covid while scamming customers with obscene markups that they forgot the basics of customer service. I’ll be filing a complaint with the AZ attorney General for these sleazy and unethical bait and switch practices. More

Service was good, completed in a reasonable time. I would suggest restoring the car wash that was part of a service visit a few years ago. It was a nice touch and can't cost the dealer that much to I would suggest restoring the car wash that was part of a service visit a few years ago. It was a nice touch and can't cost the dealer that much to provide a perk to their customers. More

I explained to Tim, the manager that I was unhappy with their level of customer service. He agreed. fixed it, gave me his card and told me to call him the next time I come in. I appreciated that and it cha their level of customer service. He agreed. fixed it, gave me his card and told me to call him the next time I come in. I appreciated that and it changed my mind from not wanting to return to deciding to continue being a customer. More

The service was prompt and efficient. The staff was knowledgeable and friendly. The waiting area was comfortable. The staff was knowledgeable and friendly. The waiting area was comfortable. More

Daniel Estrella helped my daughter with service on her HR-V. As usual, awesome service and care of her car's needs. Thanks for the exceptional service! HR-V. As usual, awesome service and care of her car's needs. Thanks for the exceptional service! More

Great service and a friendly and knowledgeable service writer. My accord was completed on time. writer. My accord was completed on time. More

I have done business with Right Honda for over 20 years, they employ competent employees. My go to contact is Alan McKenna in service. The job gets done right. they employ competent employees. My go to contact is Alan McKenna in service. The job gets done right. More

I made the switch to Right Honda to have my car service since this summer. The dealer is very organized and the team is friendly. I work with Kyle Trestrail and he does a great job!! He courteously listen since this summer. The dealer is very organized and the team is friendly. I work with Kyle Trestrail and he does a great job!! He courteously listens, patiently explains any procedures and efficiently handles my way back to work. Getting the loaner car went so smoothly , it was faster than getting an uber. The issue with the car was resolved. This dealer is well managed and how the team works together and with the customer is proof of that. Keep up the good job! More