Riley Ford Inc

Service department is horrible. I will not be visiting this dealership again. They lost a loyal customer. I will not be visiting this dealership again. They lost a loyal customer. More

They kind courtesy and take care of the issue right away. I would recommend them to everyone. I would recommend them to everyone. More

Communication on the deal from start to finish was awesome. John was great to work with. awesome. John was great to work with. More

They did the service requested and worked good on my schedule Wait time was acceptable and waiting area was pleasant schedule Wait time was acceptable and waiting area was pleasant More

3different over the years . Still the same great service . Darlene has been exceptional over the years . Ashley and Tracie were exceptional as well . I have an a plus for all th Still the same great service . Darlene has been exceptional over the years . Ashley and Tracie were exceptional as well . I have an a plus for all three girls More

My current dealership is now Riley Ford. Just changed from Bailey Ford. So far no problems. They used my points to lower my bill. Just changed from Bailey Ford. So far no problems. They used my points to lower my bill. More

We have had very good experience at Riley Ford in Plattsburgh and would not hesitate to refer family and friends both for purchasing a new vehicle or for their top notch service center. It is the em Plattsburgh and would not hesitate to refer family and friends both for purchasing a new vehicle or for their top notch service center. It is the employees that make all the difference! More

Service at Riley Ford is exceptional! Staff is friendly, accommodating, and professional. Information was communicated clear and concise. Staff is friendly, accommodating, and professional. Information was communicated clear and concise. More

I had a service appointment on Jan 29, 2025 for inspection, oil change, and tire rotation. Due to an error on my part I was 35 minutes late for the appointment. But, they still took my Ranger in as inspection, oil change, and tire rotation. Due to an error on my part I was 35 minutes late for the appointment. But, they still took my Ranger in as soon as I got there and performed all required services, professionally. Thank you for your patience! More

Dealership was great to work with! 2nd vehicle I bought from the dealership. I’d recommend them to anyone! 2nd vehicle I bought from the dealership. I’d recommend them to anyone! More