Back

Riley Ford Inc

Plattsburgh, NY

4.7
342 Reviews
Contact Dealership

7189 US 9

Plattsburgh, NY

12901

Directions

By Type

Showing 342 reviews

May 14, 2026

Amazing service department, always friendly and very knowledgeable. I would highly recommend service here for all makes and model vehicles. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Commo
May 08, 2026

Great dealership would definitely recommend the work was done right the first time and as promised More

by Russdonah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John g , Kelly Ken
May 04, 2026

Always amazing to deal with sales and service from Kelly to Jon. Would highly recommend More

by jennifer.jacques1
Recommend Dealer
Yes
Employees Worked With
Kelly
April 21, 2026

I love the valet service they provide for our truck. When I can’t make it to Plattsburgh now that they have moved from my hometown, they come to me. More

by bjock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
April 18, 2026

Took in for oil change an 2 recalls. very good service..next day Ford updated website my phone can't carry version.put on my tablet ,won't update said wait but 2 weeks still tell me overd More

by plavarnway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
April 16, 2026

I have always been happy with Riley Ford. Excellent customer service. Friendly staff. Would recommend this dealership!! More

by tnd1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
April 12, 2026

Shoty service! Have 20,000 miles on my vehicle and they said I needed new rotors!! REALLY!!??? Got pics of rotors. Did NOT NEED TO REPLACE! Cost me over $1400! To More

by jacksonsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
April 02, 2026

Always friendly, quick & great service in a state of the art facility. Very busy service department but the efficiency makes it a pleasurable experience. More

by ssullivan2114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Most of the service department
March 15, 2026

They are really friendly and helpful when you go to there dealership and always go out of there way More

by lavalley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John greville
February 19, 2026

Riley Ford was great! From the minute I walked in I was treated excellent by everyone. My salesman Ryan was very helpful all the way through. The paperwork was easy to do More

by eaglefitter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Jess
1
...