Back

Riley Ford Inc

Plattsburgh, NY

4.8
309 Reviews
Contact Dealership

7189 US 9

Plattsburgh, NY

12901

Directions

By Type

Showing 309 reviews

January 06, 2022

I called for an inspection and got in a timely fashion. Vehicle was ready when I went to pick it up. More

by Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
January 05, 2022

They are a no pressure, highly professional dealership. The experience was very positive and I love my new truck. More

by John R. Linney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
December 31, 2021

Excellent Service provided. Easy to schedule. Staff took the time to explain what was done and why they did it. To date, there haven’t been any hidden costs! They keep their word! More

by chief2701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily and Jenna
December 23, 2021

Excellent service and vehicle returned within time I was told it would be ready. However, I note that some dealers, including Riley Ford, do not do a quick wash of a car after service; the only reason I me More

by shushujune1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in Service Dept, and person who worked on my car (unknown)
December 22, 2021

The sales department has always been wonderful to work with. The service department is also great as well as the finance department. More

by Kaleigh927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean , Casey Martineau
December 11, 2021

Got me in right away and fixed everything I wanted done. I like that I can drop it off the night before and pick up the next night More

by Phairray7110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
December 03, 2021

Very accommodating, easy to do business with, always friendly staff. Sale of the new truck was seamless and pleasant. Wish the Service Department had a "Quick Lube" bay for oil changes, tire rotation e More

by Bomba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
December 03, 2021

Excellent service department. Friendly courteous professional staff. Service personnel are knowledgeable and helpful. The best Ford service department in Northern New York. More

by dennis.jacques.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna
November 30, 2021

Everything went very smooth and I am completely satisfied with my new truck I would be happy to recommend the experience to anyone. More

by swhami58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Roberts
November 12, 2021

awesome deal. great friendly service with a smile. love this place. they are an awesome team with one goal in mind and that is to make sure you are satisfied More

by lpombrio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony,Josh,Jon,Jessica
...
13
...