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Riley Ford Inc

Plattsburgh, NY

4.7
374 Reviews
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7189 US 9

Plattsburgh, NY

12901

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Showing 374 reviews

August 19, 2026

I’m so happy for the service you have do every time I need something done. My backup camera works so good now. More

by Bevleege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly,mechanic(don’t know the name,and , Stephen
August 11, 2026

I have been happy with all of the staff and their customer service. That is all. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
August 07, 2026

Group does great work. Keeps our order Expedition in good running order. Great to deal with. More

by Gordonmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative and staff Mechanic.
August 06, 2026

Friendly people at check in and check out. Clean waiting area. The issue I had was after tire rotation the air pressure was not reset. The Service writer went over the paper work of all of the More

by sglassen270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Deragon
August 04, 2026

Great friendly dealership where everyone works as a team with one goal in mind to make sure that your experience is an exceptional one. More

by lpombrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is awesome
August 03, 2026

This family run business showed my wife and I that they wanted to help us to purchase the correct vehicle More

by ddimock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordon Lavalley
July 16, 2026

Riley Ford is a family run business with years and years of experience and connection to our community. I have been involved personally or extended family members in at least 12 different vehicles from Rile More

by Swbeebie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley.
July 13, 2026

Always went above and beyond, i’ve always had excellent service. I have no complaints at all. More

by Sweetestnewyorkgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
July 06, 2026

Fantastic team across the board. Worked directly with service on my last trip. They are knowledgeable, considerate and genuinely care. I cannot recommend Riley Ford enough. It is a More

by hhockey1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Darlene, Jessica
July 01, 2026

Very polite, kind and responsive. Those are qualities that I respect very highly in a business. More

by Shahid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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