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Riley Ford Inc

Chazy, NY

4.9
276 Reviews

9693 Route 9

Chazy, NY

12921

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Showing 276 reviews

July 13, 2023

I bought my F-150 in 2014 and I am very glad I did. The sales then and I would think it is the same now: excellent. I always bring my truck in for scheduled service and would not take it anywhere el More

by verbage302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
July 01, 2023

Great dealership. Jon Gravelle is an excellent salesman. Service is wonderful. Wouldn't go anywhere else. More

by Dick2786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Gravelle - sales Kelly - service, Casey Martineau
June 11, 2023

Helpful and friendly and a family like feeling unlike the other dealerships nearby. Good place to go. More

by Chall30039
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
May 23, 2023

Their customer service is impeccable! Kelly in service, offered to help & spent over an hour with me in my car getting my update an CarPlay working! More

by dodgegirl44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in Service
May 09, 2023

Sale went good. Ryan explained everything, so there were no surprises. Service department seems interested in getting things right. Family owned for generations. Clo More

by kadiddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts, Casey Martineau
April 27, 2023

The mechanic that we had that day noticed issues with our breaks. Guy was very professional and did excellent job. Thankyou More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
April 11, 2023

Riley Ford is great, with quick and friendly service. I’d refer them to anyone in the hunt for a new vehicle. More

by rswamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Casey Martineau
April 06, 2023

Staff are always respectful, communicate well what I need to know, and the work is done well. I always feel confident when my car is serviced at this dealership. More

by Ruby'sMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with Casey Martineau, so I'm not sure why his name is listed, Casey Martineau
March 31, 2023

Awesome people and a fantastic experience. My new go to place for all new vehicles. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lawton
March 29, 2023

Great people and great service. My car is always fixed correctly and on time. I also love that they offer pick up and delivery. Keep up the great job!! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau