Riley Ford Inc
Plattsburgh, NY
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Ford recall Very satisfied as always. Would not consider any other dealership to purchase a vehicle or for service. Riley Ford treats us like family. They truly Very satisfied as always. Would not consider any other dealership to purchase a vehicle or for service. Riley Ford treats us like family. They truly do make customers for life. More
Over the top I wish that I could give a 10 star rating as that is the way I feel after purchasing my new Ford Explorer from Riley Ford. Casey was "Over the top" in I wish that I could give a 10 star rating as that is the way I feel after purchasing my new Ford Explorer from Riley Ford. Casey was "Over the top" in customer service.... Honest, patient and very professional. I received quick responses to all of my questions. They truly made me feel like I was an important part of their business. More than I can say for a lot of other dealerships. Kudos to all of the staff at Riley Ford.....I will now be a customer for life! PS.......I LOVE MY EXPLORER!!! More
Service call. Great service. Took care of all service issues related to my Escape. Very accomadating and friendly staff. Willing to go the extra mile for the custom Great service. Took care of all service issues related to my Escape. Very accomadating and friendly staff. Willing to go the extra mile for the customer. More
Frank D. I just purchased my second F 150 EcoBoost from Riley, and I must say I am very pleased with everyone I have dealt with. Jon has sold me both trucks, a I just purchased my second F 150 EcoBoost from Riley, and I must say I am very pleased with everyone I have dealt with. Jon has sold me both trucks, and the ladies behind the service desk are quite knowledgeable despite what one reviewer thinks. My dog enjoys the biscuits as well along with the attention he receives. To sum up, everyone at Riley has great attitudes and it is a pleasure doing business. More
They made personal I was treat with the upmost professionalism and care the salesman answered all questions and explained other things I didn't think of. Great experienc I was treat with the upmost professionalism and care the salesman answered all questions and explained other things I didn't think of. Great experience More
A+ customer service A+ Experience from start to finish, thank you Riley Ford for keeping excellent customer service your priority. I would highly recommend you to everyon A+ Experience from start to finish, thank you Riley Ford for keeping excellent customer service your priority. I would highly recommend you to everyone wanting a new or used vehicle... More
Always great! If you want to be treated well go to Riley Ford! Always fast and friendly. These people truly care about the people in their community. If you want to be treated well go to Riley Ford! Always fast and friendly. These people truly care about the people in their community. More
great experience Staff was very professional and made us feel right at home.i highly recommend the new 2018 F250,it is a great truck. Thank you Riley Ford for being a Staff was very professional and made us feel right at home.i highly recommend the new 2018 F250,it is a great truck. Thank you Riley Ford for being a wonderful dealership. More
Awesome experience! Awesome experience great place to go. It was very quick to get in and they fixed everything I had issues with and treated me with respect. Awesome experience great place to go. It was very quick to get in and they fixed everything I had issues with and treated me with respect. More
the service was good when the previous service manager was there. But since he retired, the dept is being ran by two women who don't what they are doing. its a real shame was there. But since he retired, the dept is being ran by two women who don't what they are doing. its a real shame More

