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Riley Ford Inc

Plattsburgh, NY

4.8
310 Reviews
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7189 US 9

Plattsburgh, NY

12901

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Showing 310 reviews

September 12, 2023

I really like the service and parts departments,but tge sales department leaves a lot to be expected.They lost a $45,000.00 cash sale of a Mustang because they wouldn't get off of their la,y backsides to l More

by kevroberts1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
August 28, 2023

This is the 3rd vehicle my family or myself have gotten from Sean and the team at Riley Ford. Every interaction was professorial and efficient. Options were explained well, whether to finance or lease, ord More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Winters, Casey Martineau
August 05, 2023

I have bought and leased from Riley Ford and never been dissatisfied, Everyone's great More

by bevleege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
July 14, 2023

this is by far the best dealership in the north country . always a pleasure doing business here highly reccomend More

by lpombrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelley and Emily are awesome
July 13, 2023

I bought my F-150 in 2014 and I am very glad I did. The sales then and I would think it is the same now: excellent. I always bring my truck in for scheduled service and would not take it anywhere el More

by verbage302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
July 01, 2023

Great dealership. Jon Gravelle is an excellent salesman. Service is wonderful. Wouldn't go anywhere else. More

by Dick2786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Gravelle - sales Kelly - service, Casey Martineau
June 11, 2023

Helpful and friendly and a family like feeling unlike the other dealerships nearby. Good place to go. More

by Chall30039
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
May 23, 2023

Their customer service is impeccable! Kelly in service, offered to help & spent over an hour with me in my car getting my update an CarPlay working! More

by dodgegirl44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in Service
May 09, 2023

Sale went good. Ryan explained everything, so there were no surprises. Service department seems interested in getting things right. Family owned for generations. Clo More

by kadiddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts, Casey Martineau
April 27, 2023

The mechanic that we had that day noticed issues with our breaks. Guy was very professional and did excellent job. Thankyou More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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