Rimrock Subaru

I arrived courteous at check in left to shop came back to wait time was spot in from appointment. The gentleman that checked me in said that another gentleman was going to be my service person however when wait time was spot in from appointment. The gentleman that checked me in said that another gentleman was going to be my service person however when I came back and finished up it was the same gentleman that checked me and he was extremely nice and extremely straightforward on everything I gave him some coupons coupons were applied and I thank him very much More

I bought a used Outback from the dealership. The sales staff were great. Unfortunately, the company messed up my tag and title information sent to my home state. I had to jump through many loops trying to staff were great. Unfortunately, the company messed up my tag and title information sent to my home state. I had to jump through many loops trying to find anyone to fix it. After locating someone eventually, I was told that the titke number was incorrect, as well as the wrong title application completed that was sent to my state. After finally getting this sorted out, my country tag office contacted the dealership to inquire about late fees owed due to the long delay for tag application. The dealership refused to pay this fee, even though it was 100% due to their error. Mistakes happen, but to have to jump through many loops just to get a problem fixed, then have to pay my own late fee that was not my fault rubbed me the wrong way. I never write reviews but I am seeking all options to let people know that they abandon you after the sale. To be fair, my salesman, Trey, was absolutely wonderful and did everything to help. The flaw is with the corporate office post sale. More

Everything was good with the service. However the gal Everything was good with the service. However the gal that checked me in I was not so pleased with her. She said she would give me a call when the ca Everything was good with the service. However the gal that checked me in I was not so pleased with her. She said she would give me a call when the car was done and she did not. She also said she would leave a note of where I could get my headlights buffed and she did not. When I was asking her questions about my car she acted like she didn't have time to answer my questions and told me it was all on the yellow sheet. Other than her everything was good. More

Brady Wagner is the best car salesman we have ever worked with. The staff at the dealership is friendly and helpful. The service department is courteous and efficient. with. The staff at the dealership is friendly and helpful. The service department is courteous and efficient. More

Work was completed in time quoted. Staff was friendly and competent. Very nice facility and waiting area. First time to new dealership and it was impressive. competent. Very nice facility and waiting area. First time to new dealership and it was impressive. More

This review is for the Service Dept.George is an This review is for the Service Dept. George is an excellent service technician. Always very accommodating and professional. He always listens to all This review is for the Service Dept. George is an excellent service technician. Always very accommodating and professional. He always listens to all my concerns More

Arthur Smith did a great job of finding the car we were looking for and the finance dept found us an affordable plan that met our needs. The dealership had a clean and professional atmosphere. looking for and the finance dept found us an affordable plan that met our needs. The dealership had a clean and professional atmosphere. More

I recently went to Rimrock Subaru to inquire about an email I received. We had a 2019 Outback that we purchased at Rimrock Subaru December of 2018. In less than 24 hours we were driving the new design 20 email I received. We had a 2019 Outback that we purchased at Rimrock Subaru December of 2018. In less than 24 hours we were driving the new design 2020 Subaru Outback Touring XT. I had no intentions of changing cars, but the deal offered to us was too good to pass up. We were treated with the utmost respect. Thank you to Art for helping us with this purchase, Henry for working the numbers, and Brady for the tutorial on the 2020. More