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Rimrock Subaru

Billings, MT

4.3
197 Reviews

324 South 24th Street West

Billings, MT

59102

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Showing 197 reviews

April 19, 2023

Professional, thorough, super friendly. Never feel like I'm being unsold. Best car buying decision ever. If the owner would leave my weed alone, it would be perfect. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Blackburn
April 16, 2023

O'Sean O'Neal was fantastic to work with definitely thankful I came back to rimrock because of the wonderful customer service he provided will definitely recommend him to friends family anyone looking More

by oarpatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Coddington, Desiree Blackburn
March 31, 2023

Still not able to fix the problem. Needed to keep my car until they could figure out the problem. Offered me a loaner until done. But because of a good sales person, Rebecca, I bought More

by Roxie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember all the names. Everyone was awesome. , Desiree Blackburn
February 20, 2023

We had a wonderful experience at Rimrock Subaru. everyone was so courteous and helpful with getting our Outback ordered and picking it up. Rebecca was our salesperson and she kept us updated through More

by julie.tippens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Bandy, Desiree Blackburn
February 18, 2023

I am always satisfied with the service at Rimrock Subaru. Jesse was courteous, thorough and explained everything that was cone. And very helpful in arranging for temporary vehicle while my car was being w More

by Judy vogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, service manager
January 26, 2023

All the personnel are really great. Jen sets appointments. Payton’s a great kid and does a wonderful job for me every time. I really like this dealership. More

by Roxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton and Jen
January 13, 2023

I had great service and it was prompt too. I encourage others to use this company. More

by kwoodin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payten
November 30, 2022

Shawn the Service Advisor was excellent in helping me with my Outback. He explained what needed to repair my vehicle and get me back on my trip. More

by Pete - Go Cats!
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Skelton
November 21, 2022

The were fast, efficient, and clean. Also extremely nice and friendly. The service department was awesome! More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, Jen, Desiree Blackburn
October 26, 2022

Prior to this past experience with Rimrock Subaru I thought they were a stand up company that took care of their customers. However after 5 phone calls and 4 voicemails without a callback because they More

by suz_morgan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No response from finance departed or sales director.
Nov 01, 2022 -

Rimrock Subaru responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, Henrich Kundig, at hkundig@rimrockauto.com or (406) 651-5200 and we will do our best to make this better.

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