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Rimrock Subaru

Billings, MT

4.4
214 Reviews

324 South 24th Street West

Billings, MT

59102

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214 Reviews of Rimrock Subaru

August 08, 2025

Scheduled oil change. Quick, courteous, washed car upon completion. Great dealership. Will be returning again. More

by farrdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Skelton
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the fantastic review! We're glad to hear your oil change was quick and courteous, and that you appreciated the complimentary car wash. It means a lot to know you had a great experience and plan to return. We look forward to seeing you again at Rimrock Subaru!

June 18, 2025

Rebecca is a great, friendly salesperson to work with. She is very knowledgeable and thorough. More

by tinnyls69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Taylor, Rebecca Bandy, Shawn Skelton, Kendall Watterud
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the wonderful review! We're thrilled to hear that Rebecca provided you with friendly, knowledgeable, and thorough service. We’ll be sure to pass along your kind words to her. Thanks for choosing Rimrock Subaru — we look forward to assisting you again!

May 19, 2025

Rimrock Subaru is a great dealership. They gave me a great deal and took good care of me. I'm loving my Subaru. More

by Jbrailer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Stokes, Chris Kerr
Aug 12, 2025 -

Rimrock Subaru responded

Thank you so much for the great review! We’re delighted to hear you’re loving your Subaru and that our team took good care of you. It means a lot to us that you had a positive experience and found a great deal. Welcome to the Rimrock Subaru family — we’re here for you anytime!

May 11, 2025

Knowledgeable, friendly, & worked with us to be able to afford the car.. we loved the friendly atmosphere. More

by Gatomama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl stokes
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the wonderful review! We’re so happy to hear that our team was knowledgeable, friendly, and able to help you find a car that fits your budget. Creating a welcoming atmosphere is very important to us, and we’re thrilled you felt that during your visit. Enjoy your new Subaru, and we look forward to seeing you again at Rimrock Subaru!

April 07, 2025

Friendly and always available to answer my questions . You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. ! More

by hmandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Shawn Skelton
Apr 08, 2025 -

Rimrock Subaru responded

Thank you so much for your kind 5-star review! We're so glad to hear you've had great experiences with us and that we’ve consistently provided excellent service for both you and your wife’s Subarus. We truly appreciate your trust and loyalty. If you ever have more questions or need assistance, we're always here for you. Thanks again for choosing Rimrock Subaru!

February 11, 2025

Honestly, it's not what it used to be. Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be off More

by lennonbuddies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In General
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for taking the time to share your honest feedback. We’re glad to hear that Jesse continues to provide the friendly, reassuring service you appreciate. We sincerely apologize that your recent experience didn’t meet the high standards you’ve come to expect from Rimrock Subaru. We understand how important a loaner vehicle is for customers traveling long distances, and we regret any inconvenience caused by the change in our loaner vehicle policy. Your feedback about the loose aftermarket part and the loaner vehicle’s condition is especially concerning, and we will be addressing these issues internally to ensure they don’t happen again. Regarding the complimentary car wash, we truly appreciate how those small touches can make a big difference, and we’re sorry for any disappointment this time around. We’re actively reviewing our service practices to bring back those valued extras whenever possible. Your loyalty means a lot to us, and we want to make things right. Please feel free to reach out directly to our service manager at your convenience so we can discuss how to better support you in the future. Thank you again for your feedback — it helps us improve.

January 28, 2025

Had a really great experience there. They all are very professional and knowledgeable! I had the pleasure of working with Jesse who made my buy easy with the help of Jose thank you guys f More

by Hannah LaBarbera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse- He was awesome took his time selling to me was not so pushy and knew everything about the cars! , Desiree Blackburn
Aug 12, 2025 -

Rimrock Subaru responded

Thank you so much for the fantastic review! We’re thrilled to hear that Jesse and Jose made your buying experience easy and unforgettable. Our team takes pride in being professional and knowledgeable, and your kind words mean a lot to us. Welcome to the Rimrock Subaru family — we look forward to serving you again!

January 21, 2025

We were very pleased with all aspects of the purchase of our Outback. Would recommend Rimrock Subaru to anyone. More

by jilly629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl
Aug 12, 2025 -

Rimrock Subaru responded

Thank you so much for the wonderful review! We’re delighted to hear you’re pleased with your Outback purchase and your experience with Rimrock Subaru. We truly appreciate your recommendation and look forward to serving you and anyone you send our way in the future!

January 10, 2025

Excellent dealership. Sales personnel are very knowledgeable, and great to work with. Finance department are friendly and efficient. I've had my vehicle serviced many time More

by griffbassett2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse King
Aug 12, 2025 -

Rimrock Subaru responded

Thank you for the fantastic review! We’re so glad to hear that our sales and finance teams made your experience smooth and enjoyable. It’s wonderful to know you’ve trusted us for your vehicle service multiple times — we truly appreciate your loyalty. We look forward to continuing to serve you at Rimrock Subaru!

December 31, 2024

When we decided to buy, I did extensive research and searched online Chev, Toyota and GMC. I decided Subaru had more to offer than the others. We were very lucky to have Rebecca Bandy as our salespers More

by muellerwolff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca Bandy our salesperson 5 STARS, Desiree Blackburn
Aug 12, 2025 -

Rimrock Subaru responded

Thank you so much for sharing your experience! We’re thrilled that after your extensive research, you chose Subaru and that Rebecca made such a positive impact on your purchase journey. We’ll be sure to pass along your kind words to her. Welcome to the Rimrock Subaru family — we’re here for you whenever you need us!

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