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Riser Chrysler Dodge Jeep Ram FIAT

Hot Springs, AR

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431 Reviews

4722 Central Ave

Hot Springs, AR

71913

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431 Reviews of Riser Chrysler Dodge Jeep Ram FIAT

December 06, 2012

I went in thinking I had a power wheel steering issue. Was sent to the waiting area and finally after about an hour and a half Bo came in and told me that it was not my power steering it was the Idler and More

by jenlalston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bo, David Slate
Dec 06, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Thank you for your comments regarding your visit to Tim Parker Chrysler. We are very sorry for the problems you experienced during your visit. This is certainly not the kind of story we want to hear, but we do appreciate you for bringing this matter to our attention. Comments from our customers enable us to continue to improve our facility and focus our efforts as necessary. I have passed along your comments to the appropriate manager for corrective action and you will be hearing from us soon. Once again, thank you for taking the time to submit your feedback. We will be in touch! Is there a good number where we can reach you?

Dec 06, 2012 -

jenlalston responded

My husbands number is 501-517-2394.

Dec 07, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Hi, Jelalston! We spoke with your husband and per that conversation the situation has been resolved. Please let us know if there is anything more we can do for you!

Dec 29, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

We immediately passed along her comments to the appropriate manager for corrective action, and are happy to say the situation has been resolved. We have expressed that we value their business and apologize for any inconvenience we may have caused.

October 15, 2012

yes! yes ! Yes ! They gave me the best price in the state and found the car I wanted out of state. Scott, the sales rep, was very nice and not pushy. Also, the service department is excellent.I would r More

by Kincam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott walston, Scott Walston
Oct 15, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Kincam- We are thrilled to hear you had such an enjoyable experience! We are very proud to have employees like Scott who strive to deliver outstanding customer satisfaction. Thank you for doing business with us, and we look forward to helping you in the future! -Haley S.

September 09, 2012

Sales person Dale has sold us a car in the past and so we returned and requested him again. Very helpful, honest, patient, and informative to costs and service of the car in the past. Dale is a good sales pe More

by Dedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Fitzhugh
July 31, 2012

My husband and I have been looking for a while trying to find a car that was just right to get me back and forth from work 100 miles a day... When we pulled up to Tim Parker in hot springs, we were kindly g More

by edkennach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 07, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Thank you for your kind words regarding our staff here at Tim Parker Chrysler. We take customer satisfaction very seriously and appreciate you taking the time to let us know that you had a pleasant experience!

June 02, 2012

Very responsive to request to find "THE MODEL" Jeep that I wanted. Had been looking for Jeep with color/features for over two months. Called Tim-Parker had vehicle within 5 days of call--went to More

by Kathy Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Walston
April 12, 2012

I had a wonderful car buying experience at Tim Parker. Waymon Overton was probably the most helpful, understanding, relateable salesperson I have ever worked with on buying a vehicle. I have nothing but More

by Joy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Joy, Thank you for taking the time to recognize our staff with your kind words. We continually strive to deliver a memorable and positive experience to our each of customers in a professional manner and we're glad your experience was a great one! Thank you again for taking the time to compliment our staff. We hope that we can serve you and your family again in the future!

April 01, 2012

My wife and I recently purchased a 2007 Jeep Compass at Tim Parker Chrysler in Hot Springs. We saw our Jeep on their website, and thanks to their wonderful and informative website, we pretty much had our m More

by Leonard K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Walston
Apr 02, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Thank you for your kind words regarding our staff here at Tim Parker Chrysler. We take customer satisfaction very seriously and appreciate you taking the time to let us know that you had a pleasant experience. We are extremely proud to have employees like Scott and Jim who strive to continue to deliver that outstanding customer service in a professional and courteous manner. Again, thank you for taking the time to compliment our staff and we hope you and your family will continue to allow us the privilege of serving you in the future. Thanks again, Haley S.

Apr 03, 2012 -

Riser Chrysler Dodge Jeep Ram FIAT responded

Thank you for your kind words regarding our staff here at Tim Parker Chrysler. We take customer satisfaction very seriously and appreciate you taking the time to let us know that you had a pleasant experience. We are extremely proud to have employees like Scott and Jim who strive to continue to deliver that outstanding customer service in a professional and courteous manner. Again, thank you for taking the time to compliment our staff and we hope you and your family will continue to allow us the privilege of serving you in the future. Thanks again, Haley S.

March 08, 2012

I can't say enough good things about Tim Parker in Hot Springs. My husband and I were shopping for a new car and were exceedingly pleased with the service that we got there. We have had a Mercedes, Lexu More

by Caki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Walston, Steve Smith, Steve Smith, Scott Walston
March 02, 2012

I worked with Ryan and his manager Steve - they were very polite and worked with me on the price until I felt like I made a great deal - I have not needed the service department yet but everyone I have met s More

by geauxfozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schuck, Steve Smith
February 22, 2012

We were in need of a larger vehicle for a quickly growing family. Our budget was tight. We found the perfect vehicle and were given the perfect price. Chuck and Jim worked fast and had us in our van in no ti More

by davan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Brock and Jim McDade
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