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Ritchey Cadillac Buick GMC
Daytona Beach, FL
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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34 Reviews of Ritchey Cadillac Buick GMC
Helpful February 14, 2024
Ritchey service has always been grea. Robert & Manny do a great job taking care of their customers. Great customer service and knowledge. Robert & Manny do a great job taking care of their customers. Great customer service and knowledge. More
by Bill
Employees Worked With
Robert, Manny
January 23, 2024
I will never ever buy another vehicle from this dealership. The sales person asked me to remind him about things because he had a lot going on, once the deal was closed, I was asked for more money dealership. The sales person asked me to remind him about things because he had a lot going on, once the deal was closed, I was asked for more money due to a mistake made in their paperwork and then once I took the vehicle home, it didn't start after sitting a few days. The salesman came to our home to start it but he couldn't do it either. We finally had it towed to the dealership to check it out. I had requested that a couple scratches be repaired during the negotiations but was told they couldn't do it. When I picked it up, it appeared all but one scratch had been fixed. So now, I'm home 2-1/2 weeks and the paint is bubbling! The service dept told me that Buick had to approve the warranty covering this expense. We have purchased two Cadillacs and this Buick and all have had problems. Like I said, we will never deal with this outfit again. More
by patchworkjudi
Employees Worked With
Brock Lepak, Finance Mgr.
July 14, 2023
I purchased a 2023 CT4 with Rep sales Reno, I told him what I would like and that I have researched for availability throughout Florida and GA for the best deal, but I wanted to keep the business local. R what I would like and that I have researched for availability throughout Florida and GA for the best deal, but I wanted to keep the business local. Reno mentioned that he had ordered a similar vehicle I wanted and it was in transit. He when over the options and cost. Purchased in cash that same day, waited a few weeks and was kept updated on arrival, when it finally arrived and introduced, I was more than pleased, the vehicle was more than what I expected, the staff was beyond helpful and welcoming. More
by emilstgo
Employees Worked With
Reno
June 28, 2023
Ritchey Cadillac failed to properly repair a auto that was a trade in. I purchased in January 2023 and to this date the vehicle has been a nightmare and still is since time of purchase and Ritchey Cadill was a trade in. I purchased in January 2023 and to this date the vehicle has been a nightmare and still is since time of purchase and Ritchey Cadillac has declined to fix. The vehicle travel more on a tow truck than I do in the vehicle. Thanks More
by Silver Bullet 2
Employees Worked With
Jamari Daniels, John Hughes and Shawn Lackeymacher
April 17, 2023
I purchased a 2023 CT4 with Rep sales Reno, I told him what I would like and that I have researched for availability throughout Florida and GA for the best deal, but I wanted to keep the business local. R what I would like and that I have researched for availability throughout Florida and GA for the best deal, but I wanted to keep the business local. Reno mentioned that he had ordered a similar vehicle I wanted and it was in transit. He when over the options and cost. Purchased in cash that same day, waited a few weeks and was kept updated on arrival, when it finally arrived and introduced, I was more than pleased, the vehicle was more than what I expected, the staff was beyond helpful and welcoming. More
by emilstgo
Employees Worked With
Reno
December 21, 2022
My service representative was top notch. She was pleasant, kept me up to date on what was happening with my car and allowed me to take care of payment directly with her. One stop shop She was pleasant, kept me up to date on what was happening with my car and allowed me to take care of payment directly with her. One stop shop More
by Golden
Employees Worked With
Briana
October 21, 2022
The salesperson Brock was a nice guy but apparently his managers don't want to sell cars they want greed and sold the car underneath me when I was trying to work a deal that they're not willing to deal the managers don't want to sell cars they want greed and sold the car underneath me when I was trying to work a deal that they're not willing to deal they're looking at their top end because they know they can sell a used car for more than a new car because they don't have any restrictions from the manufacturer on used cars More
by brianwraase
Employees Worked With
Brock
