Rivard Buick GMC

Car stall and Check engine light on My wife called to inform the Service Dept., she was bringing in our car in after 5pm on 6 Aug 2018. We were just going to leave the key in the drop b My wife called to inform the Service Dept., she was bringing in our car in after 5pm on 6 Aug 2018. We were just going to leave the key in the drop box, but a Service tech was there so she (Mrs. Austin) processed us on the spot. After she was done, Mrs. Austin told us she'd call in the morning and let us know what was going on with our car. The next day 7 Aug, I received a call that our car was ready by Mrs. Austin, the battery had a leak and it was under warrantee so it was taken care of. We picked it up at about 5:30pm the same day. When we arrived, Mr. Mike Puzycki, completed our paper work and promptly brought our car to the service area and we were on our way. More

Best car deal ever Most painless car deal I ever made thanks to George Richards ill be back many times definitely great dealership very good taste for they're choice in Most painless car deal I ever made thanks to George Richards ill be back many times definitely great dealership very good taste for they're choice in vehicles More

Great experience Anthony was easy to deal with, provided a service that was remarkable; highly recommend him! We would shop there again in a heartbeat!!! Thanks Jame Anthony was easy to deal with, provided a service that was remarkable; highly recommend him! We would shop there again in a heartbeat!!! Thanks James Rivard GMC! More

Exceeded my expectations as usual. I had a Saturday morning appointment and brought my car in to drop off Friday afternoon. My car was finished within a few hours of dropping off on Fr I had a Saturday morning appointment and brought my car in to drop off Friday afternoon. My car was finished within a few hours of dropping off on Friday. More

Poor Service Experience - Two Separate Occasions Tried twice to get warranty service for our 2016 GMC Sierra Denali from this dealership with no luck. Dealt with Dan both times. The first time, we go Tried twice to get warranty service for our 2016 GMC Sierra Denali from this dealership with no luck. Dealt with Dan both times. The first time, we got an appointment, took time off, and drove the 30 miles to the dealership, then spent an hour waiting, only to be told that they didn't have time for us and we'd have to come back another time. The second time, same issue yet far more severe, they first neglected to even call us back as promised, then lied about it and said they did, then finally said we'd have to wait for over a week to get on the schedule because they were insufficiently staffed. Thanks but no thanks, I'd like to get it fixed before parts start falling off from the vibration. Not the kind of service you'd expect for a $60k truck. Thanks GMC...this dealer should not be in your service network. More

Good experience Dan in service Is always a pleasure to work with. Buicks warranty coverage is why we buy them. The dealership is a ways for us to come and now that Dan in service Is always a pleasure to work with. Buicks warranty coverage is why we buy them. The dealership is a ways for us to come and now that the car is almost of warranty we will probably Get service work done here closer to home but any thing major we wil come see Dan. This 216 Lacrosse is the nicest car we have ever owned. Hope buick keeps up the good work and concentrates on improving safety ratings. More

No complaints! Francisco was great! We were able to do most of the paperwork over the phone and that lead to only being at the dealership for an hour to sign the fin Francisco was great! We were able to do most of the paperwork over the phone and that lead to only being at the dealership for an hour to sign the final paperwork. This has been by far the best experience we have ever had when buying a vehicle. We would recommend this dealership and specifically Francisco 100% More

Great service! Excellent as always with fast service done right the first time! All service writers are extremely knowledgeable, friendly and focus on customer serv Excellent as always with fast service done right the first time! All service writers are extremely knowledgeable, friendly and focus on customer service. I was in and out on n one hour! More

Great experience I’m not usually a fan of car dealerships but the salesman George Richardson was very honest and helped me get what I was looking for at an excellent p I’m not usually a fan of car dealerships but the salesman George Richardson was very honest and helped me get what I was looking for at an excellent price. I’m not an ways an easy customer so I applaud George for a job well done. There was also some additional help from another memeber of the sales team that showed me how to get the blue tooth and adjustable seat working the way I wanted. More

The customer service is always outstanding. I have switched dealerships because the customer service is unmatched. I am always made to feel important and I willl always return for my vehicle nee I have switched dealerships because the customer service is unmatched. I am always made to feel important and I willl always return for my vehicle needs. More