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Rivard Royall GMC

Memphis, TN

Overview
Employees
Reviews
Vehicles
4.7
171 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 171 reviews

May 20, 2026

Service guy Adam Keller was very helpful and polite even after my appointment that a I made ended up being in Tampa. He got me right in anyway. More

by wlowrie4507
Recommend Dealer
Yes
Employees Worked With
Adam Keller
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May 20, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Adam provided you with such helpful and polite service at Rivard-Royall GMC, even accommodating your appointment mix-up. We strive to ensure our customers have a seamless experience. Our team looks forward to seeing you again soon! The Team at Rivard-Royall GMC

May 19, 2026

It was a very pleasant experience! ! I am looking forward to a long relationship. Thank you to Steven and Charles!! More

by higginselectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear you had a pleasant experience at Rivard-Royall GMC. We truly appreciate your kind words about Steven and Charles. Looking forward to building a long-lasting relationship with you. Please feel free to reach out anytime! Sincerely The Team at Rivard-Royall GMC

May 13, 2026

Superb place to shop for your next vehicle and a wonderful salesman, Charles Oliver. Very nice and knowledgeable More

by carolynsteffey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Rivard Royall GMC responded

Thank you for your feedback, Carolyn! We truly appreciate your kind words about Rivard-Royall GMC and our salesman, Charles. We're glad to hear that you had a great experience with us. We look forward to assisting you again when you're ready for your next vehicle! The Team at Rivard-Royall GMC

May 13, 2026

Nice, timely visit, the young lady at check-in always a pleasure and on top of things More

by ritak1228
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service Dept, Didn't get her name,,
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May 13, 2026 -

Rivard Royall GMC responded

Thank you for your kind words! We’re glad to hear that you had a nice and timely visit at Rivard-Royall GMC. It's great to know that our team member at check-in provided you with excellent service. We appreciate your feedback and look forward to seeing you again soon! The Team at Rivard-Royall GMC

May 09, 2026

Tasha was extremely knowledgeable about the entire process was more than helpful in getting my deal done! 10/10 experience!!! More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sappington
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May 10, 2026 -

Rivard Royall GMC responded

Thank you for your review, Will! We’re happy to hear that Tasha provided you with such knowledgeable and helpful service during your experience at Rivard-Royall GMC. Your satisfaction means a lot to us. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

May 02, 2026

Easy to work with No issues at closing. Worked like clockwork. In and out fast No high pressure sales tactics More

by CAREYPARHAM2
Recommend Dealer
Yes
Employees Worked With
Wells
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May 02, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful feedback, Carey! We’re pleased to hear that your experience at Rivard-Royall GMC was smooth and hassle-free. Our team strives to make the purchasing process as easy as possible without any pressure. We hope to see you again soon! The Team at Rivard-Royall GMC

May 02, 2026

New dealership in town so thought I’d check them out. Great experience from the beginning to the close. No pressure. Question directly answered and great to work with. A+ More

by Norrisdvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2026 -

Rivard Royall GMC responded

Thank you for your review! We’re happy to hear you had a great experience at Rivard-Royall GMC from start to finish. Our goal is to provide a no-pressure environment and ensure all your questions are answered. We appreciate your feedback and look forward to working with you again. The Team at Rivard-Royall GMC

April 25, 2026

This dealership has really changed for the better with the upmost respect and attention for quality service More

by YKING96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam (service department)
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Apr 25, 2026 -

Rivard Royall GMC responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience at Rivard-Royall GMC. Our team is dedicated to providing quality service, and it's wonderful to know that you feel respected and well taken care of. Looking forward to serving you again in the future! The Team at Rivard-Royall GMC

April 23, 2026

My experience was a 10 out of ten. It was very quick and easy. I would highly recommend anyone. More

by cliftonn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review, Cliftonn! It's fantastic to hear that your experience at Rivard-Royall GMC was a perfect 10 out of 10. We strive to make the process quick and easy for our customers. Your recommendation means a great deal to us, and our team hopes to see you again soon! The Team at Rivard-Royall GMC

April 21, 2026

The prices they had listed online was awesome. I met all the requirements for the rebates and they gave them all to me off the top price. I was able to trade one vehicle in and buy two. More

by qsouthernmiss77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our prices at Rivard-Royall GMC to be awesome and that you were able to take advantage of the rebates. It’s great to know that you had a smooth experience trading in your vehicle and purchasing two. We appreciate your business and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

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