The buying process was quick and easy!
I found the vehicle I was interested in buying online and went in for a quick test drive and purchase.. Tasha was knowledgeable, attentive, polite,
I found the vehicle I was interested in buying online and went in for a quick test drive and purchase.. Tasha was knowledgeable, attentive, polite, and easy to work with.
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by a_nite
Verified Customer
Verified Customer
May 28, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review! We’re thrilled to hear that your buying experience at Rivard-Royall GMC was quick and easy. It’s great to know that Tasha provided you with knowledgeable and attentive service. Our team appreciates your feedback and looks forward to seeing you again soon!
Sincerely
The Team at Rivard-Royall GMC
They have a huge inventory selection and great prices.
The process was easy and quick and I got the vehicle I was looking for at the price I wanted.
The process was easy and quick and I got the vehicle I was looking for at the price I wanted.
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by etcrist89
Verified Customer
Verified Customer
May 23, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Rivard-Royall GMC and found the vehicle you were looking for at a great price. Our team is dedicated to making the purchasing process as seamless as possible. We appreciate your feedback and look forward to serving you again in the future!
The Team at Rivard-Royall GMC
Tasha was extremely knowledgeable about the entire
process was more than helpful in getting my deal done! 10/10 experience!!!
process was more than helpful in getting my deal done! 10/10 experience!!!
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by Will
Verified Customer
Verified Customer
May 10, 2026 -
Rivard Royall GMC responded
Thank you for your review, Will! We’re happy to hear that Tasha provided you with such knowledgeable and helpful service during your experience at Rivard-Royall GMC. Your satisfaction means a lot to us. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon!
Sincerely
The Team at Rivard-Royall GMC
Every associate I dealt with was very friendly and also
competent. They have reasonable pricing and a large selection to choose from
competent. They have reasonable pricing and a large selection to choose from
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by etcrist89
Verified Customer
Verified Customer
May 06, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Rivard-Royall GMC to be friendly and competent. It’s great to know you appreciated our pricing and selection. We look forward to welcoming you back for your next visit!
The Team at Rivard-Royall GMC
My experience was a 10 out of ten.
It was very quick and easy. I would highly recommend anyone.
It was very quick and easy. I would highly recommend anyone.
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by cliftonn
Verified Customer
Verified Customer
Apr 23, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review, Cliftonn! It's fantastic to hear that your experience at Rivard-Royall GMC was a perfect 10 out of 10. We strive to make the process quick and easy for our customers. Your recommendation means a great deal to us, and our team hopes to see you again soon!
The Team at Rivard-Royall GMC
The prices they had listed online was awesome.
I met all the requirements for the rebates and they gave them all to me off the top price. I was able to trade one vehicle in and buy two.
I met all the requirements for the rebates and they gave them all to me off the top price. I was able to trade one vehicle in and buy two.
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by qsouthernmiss77
Verified Customer
Verified Customer
Apr 22, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you found our prices at Rivard-Royall GMC to be awesome and that you were able to take advantage of the rebates. It’s great to know that you had a smooth experience trading in your vehicle and purchasing two. We appreciate your business and look forward to assisting you again in the future!
The Team at Rivard-Royall GMC
Awesome people and great deals!
Go see DaTasha for your next GMC. Great customer service.
Go see DaTasha for your next GMC. Great customer service.
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by edr21
Verified Customer
Verified Customer
Mar 31, 2026 -
Rivard Royall GMC responded
Thank you so much for your awesome feedback! We’re thrilled to hear you had a great experience with DaTasha at Rivard-Royall GMC. Our team is dedicated to providing the best customer service and ensuring you find the perfect GMC. We look forward to seeing you again for your next visit!
The Team at Rivard-Royall GMC
Good People, very polite, good selection of vehicles,
paperwork was quick and the transaction was effertless.
paperwork was quick and the transaction was effertless.
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by andrew.mack2080
Verified Customer
Verified Customer
Mar 09, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review, Andrew! We truly appreciate your kind words about our team and the smooth transaction at Rivard Royall GMC. It is great to hear you found the selection of vehicles to your liking. Looking forward to serving you again in the future!
Sincerely
The Team at Rivard-Royall GMC
Great experience!
Tasha had what I was looking for waiting when we pulled on the lot. She was friendly and very knowledgeable. I got what I wanted at a great price.
Tasha had what I was looking for waiting when we pulled on the lot. She was friendly and very knowledgeable. I got what I wanted at a great price.
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by taylor.wesley100
Verified Customer
Verified Customer
Mar 05, 2026 -
Rivard Royall GMC responded
Thank you for your wonderful review, Taylor! We're thrilled to hear that you had a great experience with Tasha at Rivard-Royall GMC. It's fantastic to know she was able to help you find exactly what you were looking for at a great price. We appreciate your kind words and hope to see you again soon!
Sincerely
The Team at Rivard-Royall GMC
The actual car buying process was quick and easy, it’s
the after that was not acceptable. My wife and I both bought vehicles that day but I did not arrive at the dealership thinking I was going to make a
the after that was not acceptable. My wife and I both bought vehicles that day but I did not arrive at the dealership thinking I was going to make a deal. Although, the price was right and we made a deal, I did not have room in new truck for all my tools and personal items and was told it would be acceptable to return to get my stuff which included a decked tool box, seat covers and console safe, upon arrival to retrieve my stuff, the tool box was already removed, I removed the console safe and the seat covers were removed and no where to be found. No one in the service department could find them and I was told they were thrown away. The next day I contacted the manager and he said they found them. I returned only to find out that not even half was kept and for some reason the rest were thrown away. Mind you, these are $700 seat covers, just thrown away “because they didn’t know” even though I had contacted the sales person and manager letting them know I would be returning to retrieve my personal items. The service manager was unapologetic and offered zero compensation saying there’s nothing he can do. I won’t be doing business with this dealership again.
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by tstorywmfd
Verified Customer
Verified Customer
Feb 06, 2026 -
Rivard Royall GMC responded
Thank you for sharing your experience with us. We understand how frustrating it must be to deal with the loss of your personal items, especially after making a significant purchase at Rivard-Royall GMC. Our team appreciates your feedback regarding the communication issue and the handling of your belongings. We encourage you to reach out directly to our management team to discuss this matter further. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us.
Sincerely
The Team at Rivard-Royall GMC
Feb 06, 2026 -
tstorywmfd responded
I already did as I was there today getting my vehicle detailed. I was given less than half of the seat cover pieces days prior because they were “found”. which let’s be honest, means nothing without the whole set. I Spoke with sales manager and the service manager who both claimed they “didn’t know they were there, and “didn’t know I was coming to get them” although they knew about the toolbox. I got no where with y’all’s management team and was told there was nothing that could be done. Even had one sales manager state that it didn’t make sense as to why they would throw some away and keep half. And also, I was told that the truck wouldn’t be touched until I came to retrieve my items and was in contact with the dealership prior to coming to get the items. Neither of the managers were of any help, neither owned up to the mistake, or even so much as offered an apology, much less compensation for loss of personal items. It’s unprofessional and ridiculous.