River Oaks Chrysler Jeep Dodge Ram
Houston, TX
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Showing 116 reviews
After going to dealership after dealership and searching the jeep forums for the best place to go and buy a new Jeep at a good price, I finally found the golden egg. What a great experience I had buying fro the jeep forums for the best place to go and buy a new Jeep at a good price, I finally found the golden egg. What a great experience I had buying from River Oaks and it's all thanks to Mark Gusman. Mark helped me since day one when I placed the order of my new 2013 Jeep Wrangler Unlimited Rubicon to the day I picked it up. He worked with me on a price that I could not pass up that no other dealership would even attempt to offer. Since I am a first time buyer the experience was all new to me, but thanks to Mark and the rest of the employeees at River Oaks, I was not worried or nervous on making this first big purchase. The thing that would have made the whole experience better is if they were located in South Austin where I live, but driving down to meet up with Mark and to pick up my new Rubicon was worth the trip. Thanks River Oaks and especially thank you Mark Gusman. More
In essence, a great experience. Helpful people that actually return calls and explain the process in depth - PRIOR to repairs being performed. Fair pricing and time for repair is also a plus... I would actually return calls and explain the process in depth - PRIOR to repairs being performed. Fair pricing and time for repair is also a plus... I would recommend his establishment to anyone wanting a seamless transition from need to solution. More
I have been going to this service department for 20 years. During that time my tickets were written up by many different service advisors. I've always felt like the service dept was for the customer. years. During that time my tickets were written up by many different service advisors. I've always felt like the service dept was for the customer. I believe they fix what is wrong on your car, not what makes them the most money. I've always been please with the service advisors and the repairs performed on my vehicles. More
I wish I would have found this site sooner!!! I never would have wasted my time going to a dealer full of xxxxxxx! Never been treated so bad...not even at a pawn shop. WARNING, go to a dealer like Spring would have wasted my time going to a dealer full of xxxxxxx! Never been treated so bad...not even at a pawn shop. WARNING, go to a dealer like Spring Jeep if you want real service. Maybe they will read this and understand that there is a pattern here but then again I don't think they care. More
I went in to visit River oaks jeep. I was looking for a new jeep with all of the options available. The sales person greeted me but seem to write me off as just a looker not a buyer so he seem to walk awa new jeep with all of the options available. The sales person greeted me but seem to write me off as just a looker not a buyer so he seem to walk away as I walked through the lobby by myself. I had several questions about the jeep I really liked but he never seemed to come back to help me out. I'm not sure if it was the cloths I was wearing?? I don't wear suits and ties to work but I do make a great living and sales people shouldn't be so quick to judge. More