Rivera Toyota of Mt. Kisco

I was pleasantly surprised in the straight forward dealings and overall experience with everything at this dealership. Every one I encountered was extremely courteous and professional. They helped to dealings and overall experience with everything at this dealership. Every one I encountered was extremely courteous and professional. They helped to make leasing my new Tacoma simple and easy. They were competitive and beat out three other quotes I had for the same vehicle. I also took pleasure in the irony of dealing with my sales rep, Joe Torre (no relation to the Yankee) working at Rivera Toyota. That, in itself, gave me some laughs! Overall, it’s been a pleasant experience and I recommend them with no hesitation. MM More

I had a very positive experience at Rivera Toyota of Mt. Kisco. My sales consultant, George Brunner, was knowledgeable and helpful. It was a seamless process from start to finish. Kisco. My sales consultant, George Brunner, was knowledgeable and helpful. It was a seamless process from start to finish. More

I was at Mariano Riviera for my 5K miles service check. The staff were friendly and knowledgeable. The service center was clean and offered a comfortable space for you to wait. The service support agent wo The staff were friendly and knowledgeable. The service center was clean and offered a comfortable space for you to wait. The service support agent working with me was very knowledgeable and recommended. what’s best for you to have done that day in order to keep your car optimized. The service done was quick and efficient and so far, I’m happy with the work performed. However, I gave 4 stars out of 5 because I believe they can improve their service by including pictures or videos of your car with the diagnosis found so the customer can easily identify what the issue is and what it needs to be done. For example, I was verbally informed that one of my tire shoulder had an irregular wear, my alignment was off, and a part shows sign of wear that could be replaced. I just had to trust the service center’s word. The last service center I went to showed me the computer results for how off my alignment was, and pictures of discrepancies that needed to be addressed. That created a sense of trust between the server center and myself, and gave me an idea if I could hold for the next check or I needed to take an immediate action. Having said that, it’ll be nice that Mariano Riviera could incorporate that kind of attention to improve customer relationship. Other than that, everything was perfect. More

I had an excellent experience at Rivera Toyota, and I highly recommend them to anyone looking to purchase a vehicle. The entire process was smooth, transparent, and stress-free. A special thank you to highly recommend them to anyone looking to purchase a vehicle. The entire process was smooth, transparent, and stress-free. A special thank you to Angel Jimenez, who went above and beyond throughout the entire process. He was professional, knowledgeable, patient, and never made me feel pressured. He took the time to answer all my questions, explained every option clearly, and made sure I found the right vehicle for my needs and budget. Outstanding customer service like this is hard to find. If you're shopping for a Toyota or any of their pre-owned vehicles, ask for Angel Jimenez—you'll be in great hands. Thank you, Angel and the entire Rivera Toyota team, for making this such a positive experience. I will definitely recommend you to my family and friends! More

I had the greatest experience anyone can have at Rivera Toyota. I met this amazing Sales consultant Angel Castillo who worked with me effortlessly from start to finish. Also had a great experience with the Toyota. I met this amazing Sales consultant Angel Castillo who worked with me effortlessly from start to finish. Also had a great experience with the rest of the staff like Rob Scalere and Tiffani. I would recommend this dealership to anyone!!! More

This is probably the sixth car I have leased thru this dealership. Always professional and very helpful. My current salesman is Tony Toyotas, who is very informative and great follow up. dealership. Always professional and very helpful. My current salesman is Tony Toyotas, who is very informative and great follow up. More

Just had my 35,000 mile service on my 4Runner done. The remodeled waiting area is a big improvement. Service was done quickly and my service advisor (Beth) is a sweetheart. The remodeled waiting area is a big improvement. Service was done quickly and my service advisor (Beth) is a sweetheart. More

Not the most transparent in terms of pricing and fine print / options when it comes to the financial department. print / options when it comes to the financial department. More

My latest visit to Rivera Toyota was with the service department. Vilma was an absolute joy to deal with and my vehicle was serviced as expected in the time promised department. Vilma was an absolute joy to deal with and my vehicle was serviced as expected in the time promised More

Beth is always patient and listens to my concerns about my car. She takes the time to make sure that she understands my needs responding with suggestions to address them. She remembers who I am and is my car. She takes the time to make sure that she understands my needs responding with suggestions to address them. She remembers who I am and is always quick to ask about my family, which makes the experience much more personable. More