Rivera Toyota of Mt. Kisco
Mt Kisco, NY
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I had an excellent experience. This week, at Rivera Toyota, I bought the car I wanted at a good price and was impressed by the customer service provided by the salesperson, Luis—sp This week, at Rivera Toyota, I bought the car I wanted at a good price and was impressed by the customer service provided by the salesperson, Luis—specifically, his professionalism and his commitment to ensuring not just the sale of the vehicle, but also a pleasant experience. More
We found a 2024 RAV4 we really liked at this Toyota dealership and negotiated a sales price over the phone. We drove 1,100 miles from Florida to finalize the deal, trusting what we had been told. When dealership and negotiated a sales price over the phone. We drove 1,100 miles from Florida to finalize the deal, trusting what we had been told. When we arrived, the vehicle had undisclosed damage — scuffs on the right front and left rear. They offered a small discount to “fix” the issue, but a qualified body shop later estimated the real repair cost at $1,450. The problem wasn’t just the damage — it was the dishonesty. This dealership should have disclosed the condition of the vehicle before we made such a long trip. The experience only got worse in the finance office. The process was chaotic, and they charged us $647 just to transfer a tag, which is far beyond normal. At that point, after driving so far, we had little choice but to complete the purchase. Overall, the dealership misled us, took advantage of our situation, and failed to act with honesty or professionalism. I will never recommend this dealer or purchase from them again. More
Great communication, prompt service, and a very enjoyable experience. Everything was handled smoothly and professionally. Highly recommend this dealership. experience. Everything was handled smoothly and professionally. Highly recommend this dealership. More
Thank you, Tiffani, for all your help with my lease paperwork. Your professionalism, attention to detail, and friendly attitude made the experience quick and easy. I truly appreciate your support. paperwork. Your professionalism, attention to detail, and friendly attitude made the experience quick and easy. I truly appreciate your support. More
A huge thank you to my sales consultant, Angel Jimenez, at Rivera Toyota for making this the best car-buying experience I've ever had. From start to finish, he went above and beyond in every possible way t at Rivera Toyota for making this the best car-buying experience I've ever had. From start to finish, he went above and beyond in every possible way to make the entire process seamless, stress-free, and genuinely enjoyable. His professionalism, kindness, and exceptional hospitality made me feel like more than just a customer. More
Angel took care of us from the moment we walked through the door. His kind and soft spoken demeanor is just what we needed to help guide us through the sometimes stressful process that is buying a new car. the door. His kind and soft spoken demeanor is just what we needed to help guide us through the sometimes stressful process that is buying a new car. He was honest and responsive throughout and went the extra mile by delivering the car to our doorstep. Five stars More
Received an excellent, prompt and attentive service from Mike Shanahan. I highly recommend him and will be glad to purchase my next car from Mike and Rivera Toyota again. Mike Shanahan. I highly recommend him and will be glad to purchase my next car from Mike and Rivera Toyota again. More










