Rivera Toyota of Mt. Kisco
Mt Kisco, NY
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I worked with Ersilia to find a car for my family. She took the time to make sure I was satisfied with my purchase. She was amazing to work with! I highly recommend her as she is very knowledgeable an She took the time to make sure I was satisfied with my purchase. She was amazing to work with! I highly recommend her as she is very knowledgeable and kind. She treated me like I was family. More
Rivera Toyota of Mt. Kisco should be studied as a case study in customer satisfaction. The entire purchasing process was handled in a calm, professional, and respectful m Kisco should be studied as a case study in customer satisfaction. The entire purchasing process was handled in a calm, professional, and respectful manner. Ersilia carefully guided us to a car that surpassed our expectations, Mariano was happy to offer suggestions when questions arose, Tiffani handled the financial documents with expertise, and Liam made sure we were not just satisfied with our overall experience but had enjoyed each step. Our car arrived earlier than expected, better optioned than expected, and was delivered in immaculate condition. The quality of service and dedication to the customer offered at Rivera Toyota is nothing short of extraordinary. More
We had an amazing experience here. First time Toyota buyers and specifically minivan buyers and Luis was beyond helpful. Everyone working there was so helpful and honest. We will defin First time Toyota buyers and specifically minivan buyers and Luis was beyond helpful. Everyone working there was so helpful and honest. We will definitely be back and our growing family loves our new 2026 Sienna! Thank you Luis and Rivera Toyota! More
I had an excellent experience. This week, at Rivera Toyota, I bought the car I wanted at a good price and was impressed by the customer service provided by the salesperson, Luis—sp This week, at Rivera Toyota, I bought the car I wanted at a good price and was impressed by the customer service provided by the salesperson, Luis—specifically, his professionalism and his commitment to ensuring not just the sale of the vehicle, but also a pleasant experience. More
We found a 2024 RAV4 we really liked at this Toyota dealership and negotiated a sales price over the phone. We drove 1,100 miles from Florida to finalize the deal, trusting what we had been told. When dealership and negotiated a sales price over the phone. We drove 1,100 miles from Florida to finalize the deal, trusting what we had been told. When we arrived, the vehicle had undisclosed damage — scuffs on the right front and left rear. They offered a small discount to “fix” the issue, but a qualified body shop later estimated the real repair cost at $1,450. The problem wasn’t just the damage — it was the dishonesty. This dealership should have disclosed the condition of the vehicle before we made such a long trip. The experience only got worse in the finance office. The process was chaotic, and they charged us $647 just to transfer a tag, which is far beyond normal. At that point, after driving so far, we had little choice but to complete the purchase. Overall, the dealership misled us, took advantage of our situation, and failed to act with honesty or professionalism. I will never recommend this dealer or purchase from them again. More
Great communication, prompt service, and a very enjoyable experience. Everything was handled smoothly and professionally. Highly recommend this dealership. experience. Everything was handled smoothly and professionally. Highly recommend this dealership. More
Thank you, Tiffani, for all your help with my lease paperwork. Your professionalism, attention to detail, and friendly attitude made the experience quick and easy. I truly appreciate your support. paperwork. Your professionalism, attention to detail, and friendly attitude made the experience quick and easy. I truly appreciate your support. More
A huge thank you to my sales consultant, Angel Jimenez, at Rivera Toyota for making this the best car-buying experience I've ever had. From start to finish, he went above and beyond in every possible way t at Rivera Toyota for making this the best car-buying experience I've ever had. From start to finish, he went above and beyond in every possible way to make the entire process seamless, stress-free, and genuinely enjoyable. His professionalism, kindness, and exceptional hospitality made me feel like more than just a customer. More









