Rivera Toyota - Service Center

Great express service on Rav 4 Hybrid I was in and out in about 45 minutes for the 10,000 mile service on my car. Mark was friendly, professional and explained the service details. I was in and out in about 45 minutes for the 10,000 mile service on my car. Mark was friendly, professional and explained the service details. More

Rivera Service I have been taking my Prius to Rivera since 2010. There service is very personable and exceptional. Their mechanics are experts in their field. The I have been taking my Prius to Rivera since 2010. There service is very personable and exceptional. Their mechanics are experts in their field. Their service managers are polite, conscientious, and professional. Recently, I brought my Prius in for what I thought was minor repairs. NOT! But Shannon explained everything that needed to be done logically and comprehensively. She even gave me a credit to ease my financial pain. I left feeling so well taken care of and relieved I had a company that protected my interest and safety. More

Very pleased with 20,00 mile checkup and oil change. Very happy with service. Easy to make an appointment, right on time, comfortable wait, and service done quickly. Good reminders, food and coffee while Very happy with service. Easy to make an appointment, right on time, comfortable wait, and service done quickly. Good reminders, food and coffee while you wait, keep you posted on how service is going. More

Excellent Service! Customer care is #1 with Toyota Rivera. Scheduling appointments is easy, staff is efficient and considerate, waiting area is comfortable (and stocked Customer care is #1 with Toyota Rivera. Scheduling appointments is easy, staff is efficient and considerate, waiting area is comfortable (and stocked with beverages and some snacks). The service crew took the car right in and turned it around in the time they said it would take to complete the work. More

There may be cheaper places to get your oil changed In this life, price is what you pay, value is what you receive. Rivera Toyota's service department is a consistently high-value proposition. Alerting In this life, price is what you pay, value is what you receive. Rivera Toyota's service department is a consistently high-value proposition. Alerting me to a water pump that was just starting to go, so that I could get it replaced while my car was in for a 5,000 mile service, versus having it fail on the side of the road. Or, the time I was told that I had a screw embedded in a tire, and that it had to be taken care of. Turned out they found only the head of a screw embedded in the tread, with no damage to the tire. Lesser garages don't take the time to check for things other than the service you have asked them to perform. Some take the attitude that this is the service department, fishing for ways to charge customers. Intelligent people realize that this is a dealership, looking out for their customers' best interests. Why else would I continue to bring a 9 year old vehicle to them for service? I appreciate being taken care of in a thoroughly scrupulous, first-class manner. My only wish: that they not change their way of doing business. More

Best Friends What is better than loving the best car you have ever owned? It's easy: Having a service center that loves your car as much as you do. You can't find What is better than loving the best car you have ever owned? It's easy: Having a service center that loves your car as much as you do. You can't find a better place than Rivera Toyota. Don't expect a garage with tons of noise, blaring overhead PA systems and all the ambience of a bus station. I look forward to my visits to Rivera Toyota. I talk to my friends about cars and car performance. I can have a bagel and some coffee. It's not just painless, it's fun. Don't believe me? Go see Jose Azize in Express Service. He will set you up and get all you need done fast - and - make you smile. This is a dealership that cares and wants return business. Visit Rivera! See for yourself! More

Express service was perfect The Express Service was just as the commercial said-convenient and quick. Jose Azize was professional, courteous and did what he said he would. Great The Express Service was just as the commercial said-convenient and quick. Jose Azize was professional, courteous and did what he said he would. Great service and the car comes back washed and smelling good. Great deal that you can work out at the Saw Mill Club while you wait for the oil change Nice that they didn't find "issues" with the car when I only wanted an oil change. The multipoint inspection paper was fantastic. It helps you see where your brakes are in terms of replacing and lets you know tire pressures etc.-good document to keep.. More

Six-month service on DEG's Prius Very satisfactory, covered all the required areas of concern. Provided good guidance for future servicing requirements and potential issues needing a Very satisfactory, covered all the required areas of concern. Provided good guidance for future servicing requirements and potential issues needing additional attention. I can keep a clear head for six months and drive safely throughout. Made next appointment for December. More

Excellent "quick service" maintenance department Very helpful and professional and performed the work in a timely fashion and even washed my car for me. Comfortable waiting room also with coffee and Very helpful and professional and performed the work in a timely fashion and even washed my car for me. Comfortable waiting room also with coffee and bagels, if interested. More

First Service For the first service of my Toyota Prius at 5,000 miles was done quickly and efficiently. Nice clean waiting room, wonderful people to deal with and For the first service of my Toyota Prius at 5,000 miles was done quickly and efficiently. Nice clean waiting room, wonderful people to deal with and the first service is free. More