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Rivera Toyota of Mt. Kisco - Service Center

4.9

510 Lifetime Service Reviews

325 N Bedford Road, Mt Kisco, New York 10549

510 Reviews of Rivera Toyota - Service Center

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October 30, 2018

"Service with a smile"

- Cargirl1949

Since the day I bought my Highlander Everyone from the top to the bottom Have been nothing but kind, helpful and Respectful. I have felt very well taken care of and I know I can always count on them to settle any problem I may have from big to small.

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Recommend Dealer
Yes
Employees Worked With
John Rossi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Scalere Jr
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carlos Cruz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lou Orofino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 22, 2018

"Excellent service"

- Avalon

Mark took exceptionally good care of my service visit making sure all needs were met. He was friendly, attentive and offered to make my wait as convenience and comfortable as possible. He was accurate with the service appointment wait time, did an excellent job making sure all questions were answered and thoroughly went over all the details of the visit! I really couldn't have been more pleased!

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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 17, 2018

"Excellent Service!"

- Paula

Mark was amazing. In this day and age of technology and low touch services, it is nice to interact with someone who is friendly, helpful and goes the extra mile. Mark is that person. Bringing the car to Toyota to be serviced is a pleasure.

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Yes
Employees Worked With
October 17, 2018

"Very helpful"

- Dg94

Great service! Mark was very helpful and courteous. Thank you mark! Made my service an easy one as always. Made everything I need doing to the car very clear.

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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 16, 2018

"Quick and professional"

- freyes1904

I went in for the regular service (10k, 15k, 20k, etc.) and it is always a joy to work with the Toyota service team. Everyone is friendly, patient, and knowledgeable about any questions I may have. The team member, I believe her name was Vilma, was super attentive with all my concerns, and really helped translate all the car lingo stuff I usually have a hard time understanding. I hope to work exclusively with her next time I am in.

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Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 14, 2018

"great Sunday service"

- tacoma blue

Service was through and completed in a timely manner.Mark was friendly and accommodating in the waiting area I was updated on what was being done to the car . Great experance

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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 07, 2018

"Excellent Service "

- Barbara17

Excellent Service, had an 11:00 AM appointment, no wait time. Great Service Dept. Mark was awesome, polite and had everything done on a quick timely manner !

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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 07, 2018

"Amazing"

- alexandram

Mark was very helpful, while the oil change was quick and easy. It was done in 30 minutes. He explained the results of the oil change in depth.

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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 03, 2018

"Service experience "

- Anthony@north salem

Worked with Mark in service couldn’t be more pleased with the entire experience. In an out in an hour and updated within that time, well done!

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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 02, 2018

"Navigation radio display replacement "

- LuvMyNewRAV

I blew it. Thought I had an appointment for this service. Didn't, but, when I showed up Mark was kind enough to find room for me. And, I was able to drive away with my working radio. Thanks Mark

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Greeter who checked in my car.
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