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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,114 Reviews

2,114 Reviews of Rivera Toyota - Service Center

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February 09, 2024

Coming to this service department from another (in southern Westchester) was like a breath of fresh air. Service Rep Beth is an example of professional, cordial, being an apt service oriented communic More

by mfmosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Catherine Hutt at the service center has been so helpful over the past years in addressing the needs of my car and being understanding to my needs also as a customer. She always keeps me in the loop and is More

by apdagostino5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

The repair of the paint on my Rav4 was done perfectly, and everyone at the service department was knowledgeable,accommodating and pleasant. Thank you especially to Cathy Hutt for all your help. More

by GP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

I have been their customer for 16 years since I bought Toyota Prius from them. They are very trustworthy and reliable. I especially love their service department. We have our favorite service representat More

by K.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

I cannot say enough good things about Kathy, service representative. I called to schedule a service appointment and spoke to Kathy who was very pleasant and attentive to my needs and found me a time and More

by Frank Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Love Rivera Toyota. Great Service Department. Wonderful and knowledgeable Service Advisors; Cathy Hutt, Vanessa Bailey, Vilma Aurich, Beth Hicks and Joe Lane. Always a More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Fabulous! There is a reason I go back I am always treated like a Queen . This is my 5th Toyota from Rivera!!!!!!!!!! I have always gotten the best deals with a More

by 928pitstop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tinu Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Friendly and knowledgeable staff. Communicates well and always on time. Clean dealership with large selection of vehicles. More

by apaciariello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tinu Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Hicks
August 28, 2023

Always a pleasure getting my vehicle serviced here. Cathy is knowledgeable and is always helpful when I have questions about the work being done. 10/10 every time More

by HUTT.MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Beth took great care of me white Kathy was out She was great at keeping me up to dat e and got me out as fast as possible. I was also please d to see that Rivera Toyota stopped the cc upcharge for repair More

by DREAMSTYLEKITCHENSANDBATHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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