Rivera Toyota - Service Center

Reservation call in Made a reservation for an Express oil change but wasn't told that the Express service was in a different building and after I arrived at 7:30, I learn Made a reservation for an Express oil change but wasn't told that the Express service was in a different building and after I arrived at 7:30, I learned that the service personnel don't start until 8 pm. These are details but are the two ways to improve the service when calling in a reservation. More

Car servicing The service advisor was accomodating with ensuring me a loaner vehicle. He was knowledgeable about what needed to be worked on. They were courteous The service advisor was accomodating with ensuring me a loaner vehicle. He was knowledgeable about what needed to be worked on. They were courteous and pleasant to deal with. The car was serviced in an efficient manner. More

The Service Department is courteous, knowledgeable and depen I believe that the fact that I had purchased nine Toyota vehicles from this dealership and had them all serviced at the same dealership says it all!! I believe that the fact that I had purchased nine Toyota vehicles from this dealership and had them all serviced at the same dealership says it all!! Since 1998, I have never gone anywhere else for a car. All cars were purchased from the same salesman and serviced at their service department. More

Friendly knowledgeable and very helpful. My car was ready as promised and washed and cleaned. The service was stellar and Kevin is the best and the most helpful person, a pleasure to deal wit My car was ready as promised and washed and cleaned. The service was stellar and Kevin is the best and the most helpful person, a pleasure to deal with. Karen Merrigan More

service experience good service from Kevin Feldman. I always back at rivera toyota because of Kevin experience and advice to keep my car in good working condition. good service from Kevin Feldman. I always back at rivera toyota because of Kevin experience and advice to keep my car in good working condition. More

Excellent Dealership & Service Department Since walking in the door to lease a 2017 Toyota Tundra, the team at Rivera Toyota has been incredibly helpful and easy to work with. I just left my 5 Since walking in the door to lease a 2017 Toyota Tundra, the team at Rivera Toyota has been incredibly helpful and easy to work with. I just left my 5,000 mile service check up and the process was easy, my truck came back clean and I was even offered wifi and a bagel for breakfast! Great spot. More

Great Service This place is great. everyone is friendly and nice. The service is fast and efficient. Highly recommend!Shannon was great and very helpful, I couldn't This place is great. everyone is friendly and nice. The service is fast and efficient. Highly recommend!Shannon was great and very helpful, I couldn't be more pleased! More

Very professional and helpful I made an appointment for an oil change and to have my snow tires removed. Kevin reminded me I was due for a larger checkup and it was done at the sam I made an appointment for an oil change and to have my snow tires removed. Kevin reminded me I was due for a larger checkup and it was done at the same time saving me an extra service trip. His estimate of time was very on target. More

Fix Seat and Window Recalls and Water Pump Replaced I had two of the Toyota product recalls fixed and while in service was informed that my water pump needed replacement. Fortunately, I have a 100K war I had two of the Toyota product recalls fixed and while in service was informed that my water pump needed replacement. Fortunately, I have a 100K warranty which covered the water pump, including labor. I had to pay $106 for a belt, which was not covered. The Service Advisor, Ronald Odegaard, offered a loaner car which was excellent. It served as a "test drive". The loaner was a 2017 Highlander. I loved it. Now I'm trying to see how I can afford it. Service was easy and quick. So far my RAV4 is running fine. More

Fast maintenance service I've only been there twice for my 5,000 and 10,000 maintenance service, which I prepaid, but Jose Azize was very professional and took care of me righ I've only been there twice for my 5,000 and 10,000 maintenance service, which I prepaid, but Jose Azize was very professional and took care of me right away, and after a short wait he returned my car to me and even had it cleaned it inside and out. More