2,118 Reviews of Rivera Toyota - Service Center
excellent experience for Express Service Quick, efficient, friendly service; easy to make appointment. Pleasant waiting area. Jose Azize is a pleasure to work with at the Rivera Toyota Expres Quick, efficient, friendly service; easy to make appointment. Pleasant waiting area. Jose Azize is a pleasure to work with at the Rivera Toyota Express Service center More
Exceptional Service and Customer Care I have twice come in for maintenance service on my 2016 Toyota Camry. Each visit has been a pleasure especially because of the highly personable and e I have twice come in for maintenance service on my 2016 Toyota Camry. Each visit has been a pleasure especially because of the highly personable and exceptionally professional service provided by the service staff. On each occasion, I dealt with both Jose Azize and Mark Anderson. I arrived at my scheduled time and experienced no wait time. AMAZING. The service was performed expeditiously and during my stay I was offered a variety of great refreshments and snacks. Jose has given me pointers on the proper care and maintenance of my car between servicing. Mark also freely provides great insight on optimal maintenance and care. Both Jose and Mark have patiently advised me on how best to maximize the benefits of my warranties. Their advice is invaluable and I now better understand how my warranties and Toyota Care policies work. Every time I bring in my car for servicing, I leave with it looking BRAND NEW because the Rivera Toyota service team actually washes and details the car after every service, for free! My car runs like a dream too. I cannot overstate how great these guys are. I live in the New York City area but I will always make the hike up to Mount Kisco for servicing just to see Jose and Mark. They are like old friends who just happen to work in the car service department I need. Thanks guys, see you soon! More
Very professional They are very helpful always. Kevin Feldman is great. He went out of his way to explain exactly what was going wrong with my car, including showing They are very helpful always. Kevin Feldman is great. He went out of his way to explain exactly what was going wrong with my car, including showing me evidence that a mouse was living in my air filter. He was very courteous and pleasant to work with. More
will return I had a wonderful experience. Technician worked expeditiously and left the car clean. I would recommend this dealership and will continue to come her I had a wonderful experience. Technician worked expeditiously and left the car clean. I would recommend this dealership and will continue to come here in the future. More
Did not honor coupon. I gave the service person a coupon for an oil change and tire rotation for $39.95. Did not rotate tires and charged $59.95 for the oil change. I gave the service person a coupon for an oil change and tire rotation for $39.95. Did not rotate tires and charged $59.95 for the oil change. More
exelent service today I went to express service and mark Anderson who immediately make me feel comfortable great service and fast give you 100% you are the best today I went to express service and mark Anderson who immediately make me feel comfortable great service and fast give you 100% you are the best More
THANKS FOR GREAT SERVICE Today, I took my 2015 Toyota Camry in for its 15,000-mile service. I want to thank Joe and Rivera Toyota for a great service experience. The service Today, I took my 2015 Toyota Camry in for its 15,000-mile service. I want to thank Joe and Rivera Toyota for a great service experience. The service was seamless and completed within one half hour, including the time it took to wash my car. And, the amenities (coffee, bagels and cable TV) made the wait and overall experience a pleasure. Thanks, again for great service. More
Excellent Service Jose took care of my Highlander and asked me questions about it that I didn't know to ask. Top notch service and he even took the time to make sure t Jose took care of my Highlander and asked me questions about it that I didn't know to ask. Top notch service and he even took the time to make sure the vehicle looked like it did on the day I bought it! More
Service department I have been bringing my cars to the service department at the Mt. Kisco Toyota for 18 years. They are always, pleasant and professional. They take the I have been bringing my cars to the service department at the Mt. Kisco Toyota for 18 years. They are always, pleasant and professional. They take the time to explain the repairs necessary and the cost. The repair work is always efficiently and expeditiously completed. The team there works collaboratively . Ron Odegaard the Service Advisor always follows through and maintains a pleasant demeanor , no matter how busy they are. I highly recommend this service department. More
Car maintenance Mark and Jose were friendly and helpful, fully explaining the services they provided and the costs. They also told me what to expect on my next mainte Mark and Jose were friendly and helpful, fully explaining the services they provided and the costs. They also told me what to expect on my next maintenance visit. They answered all questions and went above and beyond what I would expect from a provider. More