2,118 Reviews of Rivera Toyota - Service Center
My first service experience. Liam, Nancy and Don were instrumental in arranging a third party to install rain guards on my new Platinum Rav4. I appreciated the loaner and I couldn Liam, Nancy and Don were instrumental in arranging a third party to install rain guards on my new Platinum Rav4. I appreciated the loaner and I couldn't have had a more pleasant service experience. More
Customer for 10 years Pleasant service staff, especially Kevin Feldman! Very professional, yet friendly. A bit pricey - but dealerships tend to be. I leave with peace of Pleasant service staff, especially Kevin Feldman! Very professional, yet friendly. A bit pricey - but dealerships tend to be. I leave with peace of mind that work has been properly done and will last. More
Another great experience Kevin continues to be an excellent service advisor. I am there very often due to the amount of miles I drive. Kevin knows me and the car and is spot Kevin continues to be an excellent service advisor. I am there very often due to the amount of miles I drive. Kevin knows me and the car and is spot on with his suggestions and advice. This is a top drawer service center and organization. More
Great Service , All the employees are very friendly, they answer all my questions. lounge area is very clean and comfortable, I am very happy with Rivera To , All the employees are very friendly, they answer all my questions. lounge area is very clean and comfortable, I am very happy with Rivera Toyota. More
quick repair Kevin Feldman took my call and ordered a replacement sun visor. His quote of $130 was accurate and the repair was made while I waited a few days late Kevin Feldman took my call and ordered a replacement sun visor. His quote of $130 was accurate and the repair was made while I waited a few days later. Process was efficient and Kevin was helpful and professional. Only downside is that repair took an hour instead of the estimated 30 minutes. While not under Rivera Toyota's control, I think Toyota should have extended the free replacement for the life of the vehicle since this is a known flaw in their equipment. More
NYS Inspection I called on a Saturday morning for an inspection that day. Service was kind enough to fit me in that afternoon. They took me promptly at the appoint I called on a Saturday morning for an inspection that day. Service was kind enough to fit me in that afternoon. They took me promptly at the appointment time. The inspection went quickly and they even washed the car. Thank you John. More
I always get excellent service when I go to Rivera Toyota. I came in for my 20,000 mile checkup and an oll change. I went to the express service. Within an hour, I was finished. While waiting, I enjoyed a bage I came in for my 20,000 mile checkup and an oll change. I went to the express service. Within an hour, I was finished. While waiting, I enjoyed a bagel and coffee. My service advisor was Jose Azize. He couldn't have been nicer. He told me that my car was in great shape, and I told him that the express service was a time-saving option.. I have been to Rivera Service since I bought my car, and every time I go, the entire staff is always professional, competent, and friendly, going the extra mile for their customers. Kevin Feldman was also very helpful the last time I was there,, helping me with my insurance claim. More
Who could ask for anything more? This was the most satisfactory auto servicing experience I've known. I dropped my car off; was driven to a nearby fitness; was picked up three and This was the most satisfactory auto servicing experience I've known. I dropped my car off; was driven to a nearby fitness; was picked up three and a half hours later and driven back to the service center; my car serviced and washed was waiting for me, The service personnel were friendly and very willing to help. Who could ask for anything more? More
Great service, pleasant people and atmosphere I brought my Corolla in due to a recall, and I had not been to Rivera Toyota before. All of the service people were pleasant and knowledgeable, and th I brought my Corolla in due to a recall, and I had not been to Rivera Toyota before. All of the service people were pleasant and knowledgeable, and the atmosphere while I waited was comfortable. They got the job done quickly and even washed the car as part of their service. I would be glad to use their service department again. More
Service Needed and oil change for 5000 miles .... Couldn't be any more seemless and easy. Dropped my car off first thing Saturday morning and it was ready i Needed and oil change for 5000 miles .... Couldn't be any more seemless and easy. Dropped my car off first thing Saturday morning and it was ready in less than an hour. More