2,118 Reviews of Rivera Toyota - Service Center
Brakes I have had some trouble with my brakes that were done at Toyota in Mount Kisco . I am hoping the problem has been resolved I want to thank Ronnie for I have had some trouble with my brakes that were done at Toyota in Mount Kisco . I am hoping the problem has been resolved I want to thank Ronnie for checking in with me today. Great guy More
NYState inspection car taken quickly at desired time, transportation given to an appointment, called when ready with pickup at the desired time. pleasant staff offering car taken quickly at desired time, transportation given to an appointment, called when ready with pickup at the desired time. pleasant staff offering help with other questions. My wife thought the men were handsome (-: More
Assistance for unexpected car troubles A dead car battery and a flat tire are never problems you expect and over the weekend both had happened. Monday morning both cars were in the servic A dead car battery and a flat tire are never problems you expect and over the weekend both had happened. Monday morning both cars were in the service department for unscheduled repairs. Understanding and accommodating, the Rivera Toyota service department helped me solve these two unforeseen car problems quickly and calmly. Thanks to the great service dept. team. More
Straight forward,prompt timing Easy scheduling .Work was done efficiently and completed on time.During visit found out that I could have had a loaner car. Ron was great from start Easy scheduling .Work was done efficiently and completed on time.During visit found out that I could have had a loaner car. Ron was great from start to finish. More
Couldn't do better This is now my regular service station, even though I come from a distance...second time offered a loaner car, given my time pressure. All nice, maxi This is now my regular service station, even though I come from a distance...second time offered a loaner car, given my time pressure. All nice, maximally accommodating, trying to keep my costs down by explaining the situation, mechanically and financially and letting me decide. I don't easily trust a mechanic, but I trust them. More
Great Service ! Very friendly service and the turn around was quite quick! We have been having our cars serviced here for the last ten years and have always been c ! Very friendly service and the turn around was quite quick! We have been having our cars serviced here for the last ten years and have always been completely satisfied with the professionalism and friendliness of the staff and the quality of the service. More
10,000 mile service Great job by Mark and Jose-- friendly, professional. They go out of their way to answer your questions and to take care of you and your car! Great job by Mark and Jose-- friendly, professional. They go out of their way to answer your questions and to take care of you and your car! More
Brought car in for 5000 check up Jose greeted me as soon as I drove up. Couldn't ask for a more courteous person. What a smile!!! He told me I can wait inside and have coffee. It sho Jose greeted me as soon as I drove up. Couldn't ask for a more courteous person. What a smile!!! He told me I can wait inside and have coffee. It shouldn't be too long. I don't know about anyone else but my experiences with dealerships hasn't been that great. It's like a doctors office "hurry up and wait and wait" . When Mark came in about 20-25 minutes later and said all done, I didn't believe him. Really? He said yes then sat down and went over everything EVERYTHING. I even made appointment for its 6 month checkup. Kudos to Rivera Toyota!!!! And thank you More
express service was just that I happened to pass the Rivera Toyota new Express Service sign today and swung in just to see if they could change my oil on the spot. No problem-the g I happened to pass the Rivera Toyota new Express Service sign today and swung in just to see if they could change my oil on the spot. No problem-the guys could not have been friendlier or more informative. More
NYS inspection Always dependable service. I've been dealing with this service department for 16 years! We're on our third Toyota. Service department always very he Always dependable service. I've been dealing with this service department for 16 years! We're on our third Toyota. Service department always very helpful! More