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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.6
921 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 921 reviews

September 10, 2026

Service advisor was helpful and was able work with on pricing . Very professional And did a complete walk through . Personally this advisor should be leading the team . I was please he was able save me m More

by mrdiaz0341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Sep 10, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback about our service advisor! We're pleased to hear they were helpful, professional, and considerate of your veteran status. We hope to welcome you back to Riverdale Chrysler Jeep Dodge Ram in the future.

September 10, 2026

I had an excellent experience! Everything was smooth and as expected. My service Advisor Dilan was very helpful and informative! I look forward to coming back for service and maybe More

by parisshmoneyyy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dilan Roldan
Sep 10, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

It's fantastic to hear Dilan provided such excellent service! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram, and we'll see you next time!

September 09, 2026

This place was welcoming and the service was impeccable. Dillon and his team did a phenomenal job. Thanks again boys More

by Frank23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon and his techs
Sep 10, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for your business and five-star review, Frank! We hope to see you again at Riverdale Chrysler Jeep Dodge Ram.

August 29, 2026

My car has been in service for over 60 days and no loaner provided to me. I was told to rent a car which is extremely costly on top of car payments and car insurance. More

by Ladylaura.bueno
Service Time
Recommend Dealer
No
Employees Worked With
Alex
Aug 31, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

Laura, I'm very sorry to see your car has been in the shop for so long. Additionally, it's disappointing that a loaner hasn't been provided to you during this time. We never want to see our guests inconvenienced. I will check in with your advisor on the status of these repairs, so let's connect offline. Please feel free to give me a call if I don't get in touch with you first. I hope we can turn this situation around and get you back on the road soon. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151

August 24, 2026

25 Thousand *********** Diana's customer service impeccable!!!!!!!! The next time that I come near to Riverdale, I will be looking for Diana.Thank you so much More

by 55.fivefive60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Aug 25, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and sharing your awesome feedback about Diana! We'll let them know to keep up the excellent work. Safe travels!

July 24, 2026

I had an outstanding experience purchasing my Jeep, and I cannot recommend my salesperson, Haile Rodriguez, highly enough. From the very beginning, he was kind, patient, and genuinely invested in helping me More

by GotANewCar2026
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haile Rodriguez
Jul 24, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep! It's wonderful to hear that Haile made your experience seamless and enjoyable. We’ll be sure to pass along your kind words. Welcome to the Riverdale Chrysler Jeep Dodge Ram family!

July 22, 2026

It exceeded my expectations with the service I received at Riverdale Chrysler Jeep Dodge Ram. The staff was professional and quite resourceful. I highly recommend anyone to choose their services. More

by chrisbono52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Jul 22, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review, Chris! We're thrilled we exceeded your expectations. We’ll pass your kind words along to the team. - The Riverdale Chrysler Jeep Dodge Ram Team

July 14, 2026

Excellent and quick service. Diana was able to check my Jeep for the schedule service and other unplanned recalls I had at the time. More

by Wagacos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Jul 14, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

We’re happy Diana could assist you promptly and efficiently. Thanks for choosing Riverdale Chrysler Jeep Dodge Ram!

June 26, 2026

For a dealership to tell me not to bring my vehicle back for the same issue when my vehicle is fully under warranty is ridiculous. And for stelantis to side with their dealerships show they don't care about More

by Dreamz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 26, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm really sorry to hear about your frustrating experience. We certainly want all of our customers to feel supported and valued, so it's disappointing that you didn't receive the assistance you needed. If you're open to discussing this further or providing more details, I would love the opportunity to make things right and restore your confidence in us. Please don't hesitate to reach out. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151

June 06, 2026

Is a great service , professional personal at the office nice people I recommend to everyone 100%! More

by eledu18hp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Jun 08, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

There is nothing better than a great review. Thanks for giving Riverdale Chrysler Jeep Dodge Ram your business!

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