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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.3
810 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 810 reviews

August 23, 2019

Yearly Inspection I was in and out in less than an hour! Excellent and courteous service, convenient location and hours that allow me time to maneuver(no pun intended l More

by Truerreviewer2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Aug 23, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Reviews like this one make our day! We appreciate your support and we are so pleased your car inspection was completed quickly. Have a great day and see you again soon! The Riverdale Chrysler Jeep Dodge Ram Team.

August 21, 2019

Horable over the phone , but ok after you meet them in perso My experience wasn't good at all. I know and understand that vehicle parts go bad and sometimes it takes time to fix or get the parts . But there firs More

by Monte244
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alberto
Aug 21, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Customer service is our number one priority for our guests so this review is disappointing to read. I am very sorry for the delay in ordering your car part and that we did not have any loaner vehicles available to you. Clearly, there was a mistake made on our end and we will use this as a learning experience in the future. If there is anything else you would like to discuss, please give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 19, 2019

Oil change/ Recall The service staff is welcoming and very attentive to my needs I was in and out in under an hour. Everyone is very professional at this location. More

by rob41675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose , Albert , Guadalupe
Aug 19, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

We’re delighted we could deliver an excellent experience to you during your recent service appointment. Thank you for your support and hope to see you again soon!-The Riverdale Chrysler Jeep Dodge Ram Team

August 11, 2019

Awesome experience We went to check our cars and ended up leaving with one! Juan the sales rep was very attentive and helped us from start til finish. This is where we w More

by JCrawfSingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 12, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Congratulations on your new ride! We are so happy to hear that Juan earned your business with his five-star service. Thank you for rating and reviewing Riverdale Chrysler Jeep Dodge Ram.

August 05, 2019

Excellent The person that took care of me today his name is Jose a very nice and respectful and new What he was doing thank you More

by Boobie4085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 06, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you so much for your kind review of Jose! We are thrilled that he delivered excellent service.

August 02, 2019

Oil change Very efficient,car was done in a timely manner with a great staff..service advisors are always helpful and looking to assist..vehicle was left clean a More

by Ranhozz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myrna,Jose,Albert
Aug 02, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for your review of Riverdale Chrysler Jeep Dodge Ram! Customer service is our number one priority and we are so pleased that our service department demonstrated that to you at your recent appointment. We appreciate your business and hope to see you again soon!

August 01, 2019

Good Dealership. Great customer support The salesperson was very helpful, very knowledgeable, and was very kind. The process of buying the car was very smooth. We will recommend this dealers More

by Rossy195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amaury, Travis, Shane Bachass, Jose
Aug 01, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Your recommendation means the world to us! Thank you so much for coming to Riverdale Chrysler Jeep Dodge Ram for your new car. We hope that you are loving it!

July 23, 2019

Just got the car I always wanted the sales staff at Riverdale Chrysler Jeep, specifically Mr. Derrick Bennett, bent over backwards to find the exact model color and features I request More

by bluerivergdk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Bennett, Roy Alston, Jose Soto
Jul 23, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Donna - Thank you so much for coming back to Riverdale Chrysler Jeep Dodge Ram! We love to hear that Derrick helped you get into exactly the car you wanted. Congratulations on your 2019 Jeep Grand Cherokee! We hope you absolutely love it. Our entire team looks forward to seeing you next time.

July 20, 2019

Amazing and fast My salesman Jose Soto went above and beyond and was exceptionally great. Treated me and my daughter like family. I was guided through every step of my More

by Karen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Soto
Jul 22, 2019 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Karen - We love to hear that Jose walked you and your daughter through the purchasing process and made sure you drove home as happy customers. Thank you very much for your business and positive feedback!

April 29, 2019

from a Great driving license to a suspended one. The Worst!!! Excited to finally purchase from a dealer and was sold a LEMON. My good license suddenly suspended and I was wanted after registering a D More

by Sha sha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Bennett
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