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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

Overview
Reviews
Vehicles
4.5
876 Reviews
Call Dealership (845) 353-4445
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5869 Broadway

Bronx, NY

10463

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Showing 876 reviews

January 15, 2025

MY EXPERIENCE WITH DIANA WAS FANTASTIC. SHE IS VERY KNOWLEDGEABLE, COURTEOUS AND WELL INFORMED ABOUT ALL OF THE VEHICLES THAT COME TO THE SERVICE CENTER. More

by THE GRAVEYARD MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DIANA ( FROM SERVICE) 5 VERY LARGE STARS, Bobby Albert, Freddy Juseinoski, Stanley Charles
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Jan 15, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that Diana provided you with a fantastic experience at Riverdale Chrysler Jeep Dodge Ram. Our team takes pride in being knowledgeable and courteous, so it's great to know she made such a positive impression!

January 11, 2025

Kayla was great, she kept in constant communications and honest with status updates about my car. They are all great, but she goes over and beyond. She understand your needs, and do her best to address them More

by Rona Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jan 13, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

Rona, we're delighted to hear that Kayla went above and beyond for you at Riverdale Chrysler Jeep Dodge Ram. Thank you for sharing your experience with us!

January 04, 2025

I would like to commend Riverdale Chrysler Jeep Dodge Ram for your staff members. Ms. Kayla Benitez was super friendly and attentive, yet very professional. great customer service. She made the whole experie More

by joseamendoza14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
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Jan 06, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

Jose, we're delighted to hear that Kayla provided you with such a pleasant experience at Riverdale Chrysler Jeep Dodge Ram. Thank you for recognizing her efforts and our team's commitment to great customer service!

January 04, 2025

Great service. Professional and excellent communication. Love it. I will recommend it always. Thanks for the service More

by rrvilchez172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Jan 06, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear you had a great experience with our team at Riverdale Chrysler Jeep Dodge Ram! Thank you for recommending us, and we look forward to serving you again in the future.

December 26, 2024

This service center is busy, loud, unprofessional and disorganized. Hard to talk in person as well as over the phone. More

by Jjvalentin516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla
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Dec 27, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm sorry to hear about your experience with our service center. We strive for a more organized and professional environment, so it's concerning to receive this feedback. If you're open to discussing further or have any questions, please feel free to reach out. Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

December 26, 2024

My experience with Kayla was great. She has great customer service. Will definitely recommend her. More

by Katherine Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla , Bobby Albert, Freddy Juseinoski, Stanley Charles
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Dec 26, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Katherine, it makes our day to see this praise for Kayla at Riverdale Chrysler Jeep Dodge Ram. Thanks for recommending her!

December 26, 2024

Kayla Benitez, my service advisor, was very helpful and very attentive to my needs and made sure all my issues were corrected to satisfaction. More

by crump8406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benitez Kayla
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Dec 27, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that Kayla provided attentive and helpful service during your visit to Riverdale Chrysler Jeep Dodge Ram. Thank you for sharing your experience, and we're here if you need anything else!

December 18, 2024

The service was fast and everyone is very helpful, I will definitely come back when my car needs services. More

by Anap.flores12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Dec 18, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to hear that you had a speedy and helpful experience with us at Riverdale Chrysler Jeep Dodge Ram! We look forward to welcoming you back for your future car service needs.

December 16, 2024

Excellent customer service, everyone was friendly and very helpful. My vehicle was ready in a timely manner. More

by santosdili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Dec 16, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Santosdili, we're delighted to hear that you had a positive experience with our team at Riverdale Chrysler Jeep Dodge Ram. Thank you for the kind words!

December 16, 2024

They were professional the place was clean they get you on your way when the work is done More

by tazy2a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Dec 17, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the kind words about our service at Riverdale Chrysler Jeep Dodge Ram!

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