Riverhead Auto Mall

I bought a 2012 Hyundai Sonata from Riverhead Auto Mall and my experience with them was great!! They were friendly, took their time and bent over backwards to make sure I was happy with the price of the ve and my experience with them was great!! They were friendly, took their time and bent over backwards to make sure I was happy with the price of the vehicle they were selling me as well as my trade. More

If you go to Riverhead Automall, make sure to ask for Tammy-shes the best and very efficient. They had a great selection of cars as well as great prices. I went to lots of other Hyundai dealerships on Lo Tammy-shes the best and very efficient. They had a great selection of cars as well as great prices. I went to lots of other Hyundai dealerships on Long Island and had a terrible experience. I recommend Riverhead Automall. More

I bought a used vehicle there, I was very happy with the deal I made with the sale person till I took the vehicle home and found that the switch for the blower for the heat and a/c was not work right I call deal I made with the sale person till I took the vehicle home and found that the switch for the blower for the heat and a/c was not work right I call then and some guy name tom told me that the lemon law don’t cover that and there is nothing he can do. i know it was a used car but that doesn't been i get the shaft More

Wow, never in my life have i ever been so insulted or disrespected by a stranger. I entered this dealership with intentions of walking out with a brand new set of car keys, and my demands were very simp disrespected by a stranger. I entered this dealership with intentions of walking out with a brand new set of car keys, and my demands were very simple. not only was i lied to repeatedly, eyes rolled, talked VERY down to (i am a young single woman, so in this situation i am accustomed to trying to be taken advantage of), the entire situation was absolutely sickening to me. The simple fact that people like the employees of riverhead nissan walk this earth make me very worried and sick to my stomach. I know many car dealers and mechanics, so i know the games that they play just to make a dollar, and i can 100% respect that, i am in a highly customer service driven field, but never, in my wildest dreams, after displaying my knowledge of their field, and of the car i was interested in, could i imagine being treated as the way i was. I wouldnt reccomend this dealership to my greatest enemy. What a pathetic JOKE each and every employee, and everything they stand for is. More

I just bought my second Hyundai and I am very satisfied with my purchase. Tammy was very professional, patient and friendly. She was responsive to what I stated my needs were and she did not pressure me with my purchase. Tammy was very professional, patient and friendly. She was responsive to what I stated my needs were and she did not pressure me to go beyond what I said were my financial boundaries. It was a pleasure working with her. More

JP was great. He did everything to help me find the exact car I was looking for. Didn't try to oversell or show me something I wasn't interested in. Listened to what I was looking for and delivered. Would re car I was looking for. Didn't try to oversell or show me something I wasn't interested in. Listened to what I was looking for and delivered. Would recommend him to everyone!!! More

Just bought a 2012 Elantra limited. They got me what i wanted and so much more. Great deal, beautiful car. Walked out a pround new owner and they even deliveed my car to me. Thank you Riverhead Auto Mall! wanted and so much more. Great deal, beautiful car. Walked out a pround new owner and they even deliveed my car to me. Thank you Riverhead Auto Mall! More

My husband and I went to this dealership to look for 2 used cars. When we first got there Vinny was so nice. We wound up buying 2 used cars. We thought everything was going good. After purchasing the used cars. When we first got there Vinny was so nice. We wound up buying 2 used cars. We thought everything was going good. After purchasing the cars and putting down $1500.00 on both cars each, I was not understanding the charges. We called and went back only to have Christine talk in cicles and lie about everything. We called and spoke to Vinny many times. Vinny all of a sudden wouldn't return our calls. We went back there today and was told that the $1290.00 fee is for transportation and prep. We were both charged that. I was charged an extra fee of $1700.00. I was told this was for the warranty. When I said I already paid $2000.00 for the warranty they said yes but a Mercedes is more so instead of telling me they added it on as a fee. I have a document that says the agreement purchase price is $2000.00 not $3700.00 for the warranty.....DO NOT GO HERE!! More

I was purchasing a car from this dealership and they were very nice when I was purchasing the car. I knew exactly the model that I wanted, but they didn't have it on the lot. My salesperson Rich said he woul very nice when I was purchasing the car. I knew exactly the model that I wanted, but they didn't have it on the lot. My salesperson Rich said he would try and locate the car for me. The next day he called and said he located the car for me from a dealership in Jersey. So we went down there put down a $500 deposit and filled out the finance papers. We told them this is the car we want so please don't play games. The following day I called them to tell them I was going to finance on my own, Rich proceeded to pressure me into using them for finance saying he would get me the same rate. I agreed, he then tried to convince me to take a car that I did not want. A few days later Rich called and left message saying that they were having difficulty locating the car that he previously said he located and why don't we take the black car off the lot even though I said I didn't want the black car. Finally they said they can't get the red car and to take the black car, so I decided to shop around elsewhere. I located a car that I was happy with, and when I went to the bank to do the finance I found out the riverhead dealership was charging me a higher rate than what the bank said I qualified for. The dealership said that was the best available rate, but teachers federal said they were not telling the truth. I then called Rich to tell him I wanted to cancel at which point he proceeded to hound me and was relentless and wouldn't let me cancel. Finally he said he would fax me over the papers so I could cancel. The next day I still hadn't received the fax so I called again and they finally sent it over I immediately faxed it back and patiently waited for my refund. A couple days went by and there was no refund on my account so I called back and Rich said it would be processed on friday and would show up on monday. Monday came and went and there was no refund. I called on tuesday and spoke to paul. Paul said he would have rich call me. He didn't so I called up a couple hours later and they said rich went home, I then asked for paul who said he just processed my refund and when I was asked why it wasn't done days ago he said he didn't know got an attitude and hung up on me. It is now friday still no refund, I called discover and they told me no refund was processed or pending. I now filed a dispute and will get my money back from discover. To sum this all up if your looking to purchase a Hyundai, go to their sister company in medford where you can deal with honest and more reputable salespeople and management. you will save from having to deal with aggravation of having to deal with Paul and Rich. I now see why their reputation is so bad. More

I was greeted by the sales person quickly. He took care to answer my questions address my concerns. It was a relaxed pleasent experience, not the like tense high pressure experience that can happen at a de to answer my questions address my concerns. It was a relaxed pleasent experience, not the like tense high pressure experience that can happen at a dealership. He honored and we agreed to Consumer reports buying summary report. After the sale he not only showed the cars features, but he also to the time to set up my blue tooth phone. More