Although I decided to buy another vehicle, I had to write just to compliment Karen Tangredi. I had purchased a previous vehicle at the dealership and was not overly happy with the sales rep. When I inquired about a newer vehicle, I met Karen. She was so very personable, informative and truly took the time to explain the various options that would best fit our needs. She stated that she would reach out when a specific vehicle arrived and she did so and did again a few weeks later. She was not pushy but professional and truly wants her customers to be happy. I would STRONGLY suggest that you request her and no doubt, if I buy a FORD in the near future, it will be with her!