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Riverside Buick GMC Cadillac

Cartersville, GA

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108 Reviews

125 S Dixie Ave

Cartersville, GA

30120

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Showing 108 reviews

June 22, 2018

Great experience Easy and pleasant experience, love my car! In and out quickly, no pressure at all. Worked with me on price and small details that needed service atten More

by rwrobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Kendrick, David Carter, Doug Heath
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Hello rwrobel, Thank you so much for your kind words of encouragement. It is our goal to make every aspect of our business easy on the customer and show genuine respect for their time. We appreciate you and hope you will keep us in mind if you need service or anything concerning your vehicle. All the best!

June 22, 2018

Very shady business Tried to make me pay for a part before they even ordered it .They wouldn't schedule my service to be done until the part was paid for.Ok More

by smoon31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know there names, Kaemon Hernandez
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Hello smoon31, My name is Dennis Langley, I am one of the managers here. I'm sorry for the inconvenience. Just wanting to see if I can help resolve your issue. Can you help me narrow down where this incident happened so I can find out where the problem is? Were you in the Parts dept or Service dept? Do you remember what the person looked like? What type vehicle do you have? What day did this happen? Anything you can remember to help me determine the issue will be greatly appreciated. Thank you.

Jul 02, 2018 -

Riverside Buick GMC Cadillac responded

Hello smoon31, My name is Dennis, I am one of the managers here. I'm sorry for the inconvenience. Just wanting to see if I can help resolve your issue. Can you help me narrow down where this incident happened so I can find out where the problem is? Were you in the Parts dept or Service dept? Do you remember what the person looked like? What type vehicle do you have? What day did this happen? Anything you can remember to help me determine the issue will be greatly appreciated. Thank you.

June 22, 2018

Couldn't have asked for a more pleasant buying experience Our experience with Chase, our sales person, from the 1st day we test drove a vehicle from Riverside to the day we purchased was pleasant and genuine. More

by kevin@piffinancial.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Powell, Justin Pope
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Hello Kevin, Thank you so much for your kind review! We always strive to make sure everyone is treated with kindness and respect. Our goal is 100% Completely Satisfied customers. Please keep us in mind if you need service or anything for your vehicle. Your business is most appreciated. All the best!

June 21, 2018

oil change Everything was perfect from greeting to departure. I was greeted right away by a smiling face and was given an accurate time to expect for service. More

by JUICED418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Kendrick
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Hello Juiced418, Thank you so much for your kind words! It is our desire for every customer in any part of our business to be treated with respect and concern for their time. Your business is most appreciated. Keep us in mind if you need anything. All the best!

June 15, 2018

Don't look any further than Riverside Being female, car buying can be a very difficult task. I found out with Riverside Buick GMC these guys are wanting to help you get what you want & nee More

by CARLISLESRTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Heath
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Thank you CARLISLESRTC! Your kind review is most appreciated. We strive to make every transaction as easy as possible. Your business is very important to us. Please keep us in mind if we can help you in any way. Wishing you all the best!

June 14, 2018

17 Buick Service was 100x better than previous experience when operating under Terry Reid. Was advised that front tires needed replacing. Ask how that could p More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Thank you Julie! Our goal will always be to show respect for yourself and your time. Your kind words are most appreciated. Look forward to working with you in the future. All the best!

June 14, 2018

Service Department Came to get my oil changed on my Traverse. Was in and out within the hour. Disnt have ti schedule an appt and friendly service More

by MR.STARK0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Langley
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Thank you MR.STARK0118 for your kind words. It is our goal to always show you respect and honor your time. Your business is most appreciated. Hope to see you again soon! All the best!

June 14, 2018

Warranty oil and tire service, multipoint check Trent and Thomas were super, very helpful, quick and knowledgeable. I was quite impressed, since only a customer there for the car repair work.Glad to More

by tbandy523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Trent Kendrick
Jun 22, 2018 -

Riverside Buick GMC Cadillac responded

Thank you tbandy523. Your kind words are most appreciated. We will always strive for your 100% Completely Satisfied survey. Thank you so much for your business. We wish you all the best!

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