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Riverside Buick GMC Cadillac

Cartersville, GA

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108 Reviews

125 S Dixie Ave

Cartersville, GA

30120

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Showing 108 reviews

September 27, 2018

A plastic screw fell off of my door. They fixed my door while I waited on it. I thought they all were very nice! they replaced a plastic screw that they had to order. More

by Eva Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Kendrick
Sep 27, 2018 -

Riverside Buick GMC Cadillac responded

Hello Eva, On behalf us all of us at Riverside Buick GMC, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Trent. We will be sharing your feedback amongst our team. All the best!

September 26, 2018

Good experience David was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service very friendly and n More

by WARREN787
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter
Sep 27, 2018 -

Riverside Buick GMC Cadillac responded

Hello Warren787, We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Riverside Buick GMC in Cartersville, GA. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Doug H.

September 25, 2018

Great experience Staff are very friendly and not pushy at all. Worked to get us what we wanted at a fair price. Would definitely buy from them again. Highly recommend. More

by eric.enelson.nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da'Kelin Wells, Derek Baines
Sep 29, 2018 -

Riverside Buick GMC Cadillac responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Riverside Buick GMC with only the best there is to offer. It’s so nice to hear that Derek and Da"Kelin helped to make your experience such a positive one. Enjoy your new vehicle!

September 25, 2018

Awesome experience They helped me get exactly what i was looking for! Great people and very helpful. Will definitely be back woth future business. Live my vehicle! More

by hayleybug0204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Baines
Sep 29, 2018 -

Riverside Buick GMC Cadillac responded

Thank you so much for sharing your experience with Riverside Buick GMC and Derek. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Derek and the team will be thrilled to hear your feedback!

September 25, 2018

Great Customer Experience Sales person Kaemon paid attention to what I wanted/needed and addressed that specifically. That is very much in contrast to other dealers, including More

by jorge.morgan006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaemon Hernandez
Sep 29, 2018 -

Riverside Buick GMC Cadillac responded

We couldn’t be happier that Kaemon and the team provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Riverside Buick GMC team. We hope you are enjoying your new vehicle, please come back to visit anytime! All the best to you!

September 24, 2018

Great selection of GMC trucks! Great selection of GMC trucks and I got a good trade in for my old one. I would deal with them again when I have the chance. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carter, Dakota Phillips
Sep 27, 2018 -

Riverside Buick GMC Cadillac responded

Hello Ben, We couldn’t be happier that David and Dakota provided you with a great car buying experience. They are a true asset and we are lucky to have them on the Riverside Buick GMC team. We hope you are enjoying your new GMC truck, please come back to visit anytime!

September 21, 2018

Fast service, friendly staff! Excellent customer service.......everyone was friendly super fast service...sales people are really knowledable of the vehicles.. Recommend everyone t More

by BRANDINLAWSON211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Melendez, Trent Kendrick
Sep 27, 2018 -

Riverside Buick GMC Cadillac responded

Hello Brandi, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Riverside Buick GMC with only the best there is to offer. It’s so nice to hear that our staff helped to make your experience such a positive one. All the best!

September 19, 2018

Tire Problem Had tire loosing air slowly, Tech found very small screw in tire...patched it..was in and out quickly...everything was taken care..treated very profes More

by JACOBS_VAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da'Kelin Wells, Misti Nettles
Sep 21, 2018 -

Riverside Buick GMC Cadillac responded

Hello Van, On behalf us all of us at Riverside Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We will be sharing your feedback amongst our team. Look forward to seeing you soon. All the best! Respectfully, Trent K..

September 17, 2018

Beware Took car in for oil change, warranty work, and tire rotation. Advised service staff that I had a slow leak on right rear tire. Tech explained warrant More

by LFCJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not notice names
Sep 20, 2018 -

Riverside Buick GMC Cadillac responded

I spoke to you last week and refunded your money and know that you are 100% right in that we should not have charged you. I am again sorry for your experience and if you have any further questions please feel free to call me. Thanks, Trent Kendrick Service Manager 770-382-5910 ext. 2215

Sep 20, 2018 -

Riverside Buick GMC Cadillac responded

Hello LFCJR I spoke to you last week and refunded your money and know that you are 100% right in that we should not have charged you. I am again sorry for your experience and if you have any further questions please feel free to call me. Thanks, Trent Kendrick Service Manager

September 16, 2018

POTENTIAL NEW CUSTOMER NEVER TO RETURN I WENT TO THE CARTERSVILLE LOCATION, THOUGHT THE PLACE WAS DESERTED. WHEN THE ADVISOR FINALLY CAME TO HER DESK I HAD NO IDEA SHE WORKED THERE. DRESSE More

by BECKS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NO SURE WHAT HER NAME WAS, SHE NEVER INTRODUCED HERSELF.
Sep 20, 2018 -

Riverside Buick GMC Cadillac responded

I am sorry for the experience that you had at our dealership and i would like to discuss more about what happened while you were here and to see if we can help you in the future. Please give me a call to discuss at 770-382-5910 ext. 2215 Trent Kendrick Service Manager

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