Riverside Buick GMC Cadillac
Cartersville, GA
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A plastic screw fell off of my door. They fixed my door while I waited on it. I thought they all were very nice! they replaced a plastic screw that they had to order. They fixed my door while I waited on it. I thought they all were very nice! they replaced a plastic screw that they had to order. More
Good experience David was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service very friendly and n David was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service very friendly and not pushy Their lifetime warranty is awesome and doesn’t cost extra! More
Great experience Staff are very friendly and not pushy at all. Worked to get us what we wanted at a fair price. Would definitely buy from them again. Highly recommend. Staff are very friendly and not pushy at all. Worked to get us what we wanted at a fair price. Would definitely buy from them again. Highly recommend. More
Awesome experience They helped me get exactly what i was looking for! Great people and very helpful. Will definitely be back woth future business. Live my vehicle! They helped me get exactly what i was looking for! Great people and very helpful. Will definitely be back woth future business. Live my vehicle! More
Great Customer Experience Sales person Kaemon paid attention to what I wanted/needed and addressed that specifically. That is very much in contrast to other dealers, including Sales person Kaemon paid attention to what I wanted/needed and addressed that specifically. That is very much in contrast to other dealers, including the dealer where I bought my previous vehicle. Their lifetime warranty is awesome and doesn’t cost extra! Just a great experience. More
Great selection of GMC trucks! Great selection of GMC trucks and I got a good trade in for my old one. I would deal with them again when I have the chance. Great selection of GMC trucks and I got a good trade in for my old one. I would deal with them again when I have the chance. More
Fast service, friendly staff! Excellent customer service.......everyone was friendly super fast service...sales people are really knowledable of the vehicles.. Recommend everyone t Excellent customer service.......everyone was friendly super fast service...sales people are really knowledable of the vehicles.. Recommend everyone to check out their selection of pre owned and New vehicles. More
Tire Problem Had tire loosing air slowly, Tech found very small screw in tire...patched it..was in and out quickly...everything was taken care..treated very profes Had tire loosing air slowly, Tech found very small screw in tire...patched it..was in and out quickly...everything was taken care..treated very professionally..already use this dealership for my regular service...very please with them Van More
Beware Took car in for oil change, warranty work, and tire rotation. Advised service staff that I had a slow leak on right rear tire. Tech explained warrant Took car in for oil change, warranty work, and tire rotation. Advised service staff that I had a slow leak on right rear tire. Tech explained warranty work and appears to know his specialty. However, when I went to pay I noticed a $109 charge for diagnosis of nail in tire. Service staff advised me that I was charged for not buying a new tire after I was advised that they could not fix the tire because the nail was on the sidewalI. I told her a had another appointment and could not have the work done today. She would not take the charge off because I would not authorize the work. Mmmm, I think that this business is cooking their books!!!! I received a full refund when the service manager reviewed my complaint. More
POTENTIAL NEW CUSTOMER NEVER TO RETURN I WENT TO THE CARTERSVILLE LOCATION, THOUGHT THE PLACE WAS DESERTED. WHEN THE ADVISOR FINALLY CAME TO HER DESK I HAD NO IDEA SHE WORKED THERE. DRESSE I WENT TO THE CARTERSVILLE LOCATION, THOUGHT THE PLACE WAS DESERTED. WHEN THE ADVISOR FINALLY CAME TO HER DESK I HAD NO IDEA SHE WORKED THERE. DRESSED FOR YARD WORK NOT MEETING THE PUBLIC. NEVER INTRODUCED HERSELF. IT TOOK ALMOST AN HOUR FOR A OIL CHANGE AND I WAS THE ONLY CUSTOMER IN THE PLACE. THEY ACTED LIKE THEY COULD CARE LESS IF I WAS THERE OR NOT AND IT LOOKED LIKE THEY FELT THE SAME WAY ABOUT BEING THERE. I OWN 4 GM VEHICLES AND I WILL BE DRIVING THE 40+ MILES TO KENNESAW FROM NOW ON. More

