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Riverside Hyundai

Riverside, CA

4.5
637 Reviews

8001 Auto Center Dr

Riverside, CA

92504

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637 Reviews of Riverside Hyundai

March 07, 2021

I took my car to get the 45,000 service and I had a appointment at 8:30am they call me at 5:00 pm almost when they are closing to let me know I need new brakes they keep my car tell the next day at 12: More

by Ana lujano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No comment
Mar 11, 2021 -

Riverside Hyundai responded

Hello Ana, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 20, 2021

Riverside hyundai service department has great customer service and very friendly! They always go out of there way to help customers. All advisors are great. More

by suzannemoore1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruiz
Feb 24, 2021 -

Riverside Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 20, 2021

The customer service that we have received from David our service advisor has made the difference he has taken care of all are service needs for our 2012 Equus More

by mecooper523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruiz
Feb 24, 2021 -

Riverside Hyundai responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that David made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 16, 2021

I am not a car dealer lover. But my experience this weekend at Riverside Hyundai was very pleasant. The staff that assisted me listen to what I had ask for and did their best to help. I just want them More

by Jclayhjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kataly and Big B.
Feb 19, 2021 -

Riverside Hyundai responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 15, 2021

My buying experience was fantastic. Brandon was a wonderful sales person. Friendly and knowledgeable. Veronica in financing was a joy. My experience was completely excellent. More

by Philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Veronica
Feb 18, 2021 -

Riverside Hyundai responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 13, 2021

I purchased my 2021 Elantra Limited over the phone due to covid. Clemente drove my new car the 55 miles to my house for delivery. I signed and he drove away in my trade in. Clemente had activated BlueLin More

by dominimmiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clemente, Gina
Feb 18, 2021 -

Riverside Hyundai responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 13, 2021

Main reason why I went in was to get my rear brakes changed because a previous tire shop told me my brakes were almost at 3mm. So I took it in to the service department and thankfully took a look at th More

by zadd1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, et al
Feb 18, 2021 -

Riverside Hyundai responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 12, 2021

Altura Credit Union liasoned with Riverside Metro Auto Group Metro in Riverside Hyundai salesman James Epstein. They delivered my Sonata Sel to my credit union and the paperwork for the sale took less tha More

by Seababy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Padua & James Epsteen
Feb 18, 2021 -

Riverside Hyundai responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 03, 2021

I returned to this dealership for a recall inspection. I always have a great experience with Leo as my service advisor. When Leo was out to lunch Salvador was eager to assist me as well. This dealership alw More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Feb 08, 2021 -

Riverside Hyundai responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

January 13, 2021

Leo always goes above and beyond for his customers, Great customer service with quality work, I never need to worry about anything when I have my vehicle serviced at Riverside Hyundai, great job Leo!!! Th More

by Ruben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Soto
Jan 19, 2021 -

Riverside Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

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