Riverside Kia

Riverside Kia was Awesome David and Rayann were Amazing and helpful appreciate the experience. Thank you and helpful appreciate the experience. Thank you More

William and his team were very professional and kind. Everyone was working very hard that day. Everyone was working very hard that day. More

My salesman Brandon was great, knowledgeable, friendly and funny. Great deal and it was a pleasure doing business with him!! and funny. Great deal and it was a pleasure doing business with him!! More

We were greeted by staff. We were shown all the vehicles we wanted to see. They let us test drive them all. We were shown all the vehicles we wanted to see. They let us test drive them all. More

Alex was a pleasure to work with and he gave us great service as well. He made the process very easy, fast, and always had a smile. The dealership was also great! service as well. He made the process very easy, fast, and always had a smile. The dealership was also great! More

Everyone at the dealership was knowledgeable and professional. They made our experience great! Everyone was very friendly. professional. They made our experience great! Everyone was very friendly. More

Everyone at the dealership was very nice and greeted us all the time we were there. Honest sales people that go out of their way to get you the car. I would recommend this to my family and friends. all the time we were there. Honest sales people that go out of their way to get you the car. I would recommend this to my family and friends. More

Very attentive and informative while searching for the perfect kia. They guided us in the right direction every step of the way. perfect kia. They guided us in the right direction every step of the way. More

Excellent service. The car purchasing process went smoothly and the salesman was friendly. My wife was satisfied that shop was quiet. The car purchasing process went smoothly and the salesman was friendly. My wife was satisfied that shop was quiet. More

I recently purchased a 2025 Kia Sorento from Kia Riverside, and I must say that I am extremely disappointed, frustrated, and upset with the entire experience. Not only was the customer service very Riverside, and I must say that I am extremely disappointed, frustrated, and upset with the entire experience. Not only was the customer service very poor, but the behavior of the General Manager was shockingly rude, disrespectful, and unprofessional. The General Manager, a man of medium height, approximately 50 to 55 years old, with salt-and-pepper facial hair, treated us with unacceptable rudeness and hostility. He showed no respect or professionalism and spoke to us in a harsh and impolite manner, making us feel deeply insulted and humiliated. As customers who came with full trust in the Kia brand, we were met with dishonesty, misleading promises, and inaccurate information. The entire sales process was non-transparent and manipulative, completely destroying our confidence in this dealership. To make matters even worse, when we received our vehicle, it was extremely dirty and had clearly not been washed or prepared for delivery. Some interior features, including the wireless charger and interior lighting, were not functioning properly — a clear sign of negligence and poor quality control by the dealership. Finally, during the down payment process, the same manager behaved so unprofessionally and rudely that we deeply regretted coming to this location to purchase a car. Such behavior toward paying customers is absolutely unacceptable and a disgrace to the Kia brand. I sincerely hope Kia Corporate takes this complaint seriously, as no customer should ever have to experience such disrespect, dishonesty, and negligence at any Kia dealership. More