Riverside Mazda

This dealership is incredibly unprofessional. Don’t expect to be treated well post-purchase. Pre-delivery inspection is apparently non-existent or they are purposely letting issues go for the cus Don’t expect to be treated well post-purchase. Pre-delivery inspection is apparently non-existent or they are purposely letting issues go for the customer to deal with. 

 The service department is disorganized and rude. Communication within the department doesn’t happen, and they will barely communicate with you at all. Service advisors don’t know what options they have for repairs nor will they know what was done to your vehicle. Repairs are done poorly, and when escalated, the manager will tell you they didn’t agree to do the repairs anyhow. 

 Expect to be price-gouged when you get a loaner car. The employees will brag about how much they overcharged you in front of other customers. Then they’ll call you and ask for the loaner back while your car is still being worked on. 

 Everyone we have interacted with at this dealership is clueless and unprofessional. More

Even through their busy day they were able to be quick, thorough and professional with my vehicle and recommended needed repairs for my vehicle with a video. thorough and professional with my vehicle and recommended needed repairs for my vehicle with a video. More

Always have the best experience at Riverside Mazda! From purchasing to service department and the wonderful waiting area for their guests is amazing! Thank you Anthony for all your help! From purchasing to service department and the wonderful waiting area for their guests is amazing! Thank you Anthony for all your help! More

Great job of communicating with the customer. I love the video sent to show repair recommendations I love the video sent to show repair recommendations More

Fully recommend them , very friendly, understanding and professional, definitely going back for service my cars, thank you ! professional, definitely going back for service my cars, thank you ! More

Always quick, efficient and friendly. I’ve been coming here for many years and will continue. I’ve been coming here for many years and will continue. More

It was fast and easy. No pressure. Got oil changed and found a nail in my tire. Out in about 2 hours. A distance but got what I needed. No pressure. Got oil changed and found a nail in my tire. Out in about 2 hours. A distance but got what I needed. More

All staff very friendly and helpful, talk less get with good results Prices is reasonable I would recommend to who wanna to buy a Mazda brand go to visit this dealer. good results Prices is reasonable I would recommend to who wanna to buy a Mazda brand go to visit this dealer. More

Almost 10 years as a client of Riverside Mazda and I have been happy with the services my car received. been happy with the services my car received. More

Went to buy a Mazda CX-5 or Cx-9 and told them that the price that they had for a Cx-5 was the same as I saw at other dealer for the same price and would rather get Cx-9 in a rude voice told me to leave an price that they had for a Cx-5 was the same as I saw at other dealer for the same price and would rather get Cx-9 in a rude voice told me to leave and go to that dealer. More