Back

Riverside Mazda

Riverside, CA

4.3
149 Reviews

8330 Indiana Ave

Riverside, CA

92504

Directions

By Type

149 Reviews of Riverside Mazda

March 29, 2021

Be careful if you want the Costco pricing from this dealership they will use classic bait and switch sales tactic on you. They will insist you purchase a tracking device if you want the Costco price. T More

by Sandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clem with the Costco program
Apr 02, 2021 -

Riverside Mazda responded

Hello Sandro, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

Apr 02, 2021 -

Sandro responded

If it’s not your teams standard you will need to retrain them. I say this because the same narrative was expressed to me from different sales representatives. Clem was especially rude and would not deviate from the stance that the Costco price is only available if I bought unneeded dealer installed items. One of those items was a tracking device and the irony is that Mazda already includes an app that tracks the whereabouts of the vehicle. People pay attention so It would definitely be to your advantage to retrain your sales team. Sincerely

February 10, 2021

With all due respect to the many other Mazda dealers I am grateful that Riverside has one of the best operating Mazda dealers in Southern CA. Two years ago, I purchased a Miata and was treated very well from More

by Brooklyn Richie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Steve, Kirk, Wendy Mario, Richie and nameless customer servants
Feb 16, 2021 -

Riverside Mazda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

February 10, 2021

My service appointment was met with friendly greeting. I was given the approximate time my car would be ready and the time was met. When finished being worked on I received a very interesting text video wi More

by NPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names
Feb 16, 2021 -

Riverside Mazda responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

January 29, 2021

I started out by calling internet sales and spoke with Monae Lopez, who was so helpful and kind, no pressure at all. After locating the exact car and equipped the very way I wanted it she connected me wit More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Lopez, Monae Lopez and Mario
Feb 03, 2021 -

Riverside Mazda responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

January 13, 2021

My experience in purchasing my car from Riverside Mazda surpasses any car buying experience ive ever had. From my time of searching on the website to the first person who contacted me to Dustyn and Mario m More

by latashabonillapadilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustyn, Mario, Vanessa
Jan 19, 2021 -

Riverside Mazda responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

December 12, 2020

The Best Service Ever , Mikey was a awesome sales guy The Best Service Ever , Mikey was a awesome sales guy he made it easy to buy from , Very Helpful and Friendly. Super Happy w it More

by Flip99con
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey Kirk Mario
Dec 16, 2020 -

Riverside Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

Dec 16, 2020 -

Flip99con responded

Kirk and Mario made my experience very smooth and easy

December 05, 2020

Sales people were professional, knowledgeable and friendly. I enjoyed test driving the vehicles. I am grateful for the coffee, water and the many snacks that were offered. More

by fasmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clem
Dec 09, 2020 -

Riverside Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 21, 2020

I got a perfect service from Mazda Riverside. I would like to recommend my family and friends and everyone to choose Mazda Riverside for their car services. More

by Tayyiba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy
Nov 25, 2020 -

Riverside Mazda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 19, 2020

mike is a great 👍 sales man he help my daughter with all the paper work and show her all oraund the new car graet guy and he is a good employee thank you Mike for all your hard work God bless you. More

by quintana1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 24, 2020 -

Riverside Mazda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

September 25, 2020

I appreciate Michaels patience and allow us to making our choices and not offer us something that we could not afford our a car that would no suit us Great job Michael More

by Rufina Islas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 25, 2020 -

Riverside Mazda responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com