
Riverside Toyota
Rome, GA

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Service Dept. has improved The service dept. has improved in the last year. The appointment only system has it's pro's and cons. The wait even with an appointment can be a litt The service dept. has improved in the last year. The appointment only system has it's pro's and cons. The wait even with an appointment can be a little lengthy but I have never had to return back to have my vehicle re-serviced for any reason. With the volume this dealership does it would be an awesome addition if they had a courtesy car washing service offered. More
New vehicle purchase Pam McFadden did a great job and helped me get the perfect 4runner. She was very easy to work and knowledgeable about the different packages. Pam McFadden did a great job and helped me get the perfect 4runner. She was very easy to work and knowledgeable about the different packages. More
Great All around great experience as far as the sales department. I would like to say that about the service department. They need a little improving but al All around great experience as far as the sales department. I would like to say that about the service department. They need a little improving but all around a fair experience. More
Aimee was great! Service manager not impressed with, I left there feeling very uncomfortable Saturday afternoon, he couldn’t get us out fast enough when he found out Service manager not impressed with, I left there feeling very uncomfortable Saturday afternoon, he couldn’t get us out fast enough when he found out we weren’t signing papers, he made it clear to us that he only stayed open because he thought we were and we made it clear before we even started that we were just at the beginning stages of looking. If it wasn’t for Aimee I would have chosen a different Toyota dealer ship s More
Service The service department is very prompt and friendly. They took care of every need and concern I had with my vehicle. I would highly recommended them The service department is very prompt and friendly. They took care of every need and concern I had with my vehicle. I would highly recommended them More
30,000 service The center is clean. There is a nice area to wait with coffee and drinks. Good customer service. Friendly staff. Very helpful. Good explanations of The center is clean. There is a nice area to wait with coffee and drinks. Good customer service. Friendly staff. Very helpful. Good explanations of service. More
Maintenance Made an appointment on line and was greeted cheerfully. Waited for the car for a reasonable amount of time and was on my way in short order. Made an appointment on line and was greeted cheerfully. Waited for the car for a reasonable amount of time and was on my way in short order. More
Best Dealership in the state! I enjoy this dealership, this is the 3rd vehicle I have purchased with them. They are very professional, helpful, and personable. The whole team is a I enjoy this dealership, this is the 3rd vehicle I have purchased with them. They are very professional, helpful, and personable. The whole team is a pleasure to deal with. More
Bought my new Toyota Tacoma Owned 2 Toyota’s in my life and you can’t go wrong buying a Toyota. With regular maintenance and oil changes these vehicles will last forever Owned 2 Toyota’s in my life and you can’t go wrong buying a Toyota. With regular maintenance and oil changes these vehicles will last forever More
Great service dept. I’ve been going here since 2006. Always take good care of my car. I try to schedule my appointment during non rush hours. Shay is my go to for whateve I’ve been going here since 2006. Always take good care of my car. I try to schedule my appointment during non rush hours. Shay is my go to for whatever is needed. More