Riverside Toyota

Fast Friendly Service On my way home from a trip my service reminder came on. As I was already over a little on mileage with another trip the next morning, I stopped to see On my way home from a trip my service reminder came on. As I was already over a little on mileage with another trip the next morning, I stopped to see if my car could be serviced that afternoon. My car was serviced very quickly although I had no appointment. Great service department. More

The Friendly Family. Good overall experience, didn't have to wait long at all. Drove right up and was taken immediately. Even it being a Saturday. Warm atmosphere inside t Good overall experience, didn't have to wait long at all. Drove right up and was taken immediately. Even it being a Saturday. Warm atmosphere inside the waiting area. Great coffee and a TV tom watch. Liked cruising the showroom looking at different vehicles. Over all experience was awesome. Good friendly staff. The man who checked us in was very nice and professional. The Riverside Toyota dealership is the best ever. More

Great customer service The staff here is the best service I have ever had. They stayed after hours to meet our needs and made sure we was completely satisfied. I highly reco The staff here is the best service I have ever had. They stayed after hours to meet our needs and made sure we was completely satisfied. I highly recommend Riverside Auto Group More

They are treat I have used this dealership for years they are great . My mother has as well they were great to her as well . .Thank y’all so much. I have used this dealership for years they are great . My mother has as well they were great to her as well . .Thank y’all so much. More

Quick and good quality Since we customers now have to make an appointment to get service it is great that I am sent emails as a reminder and got a call the day before. When Since we customers now have to make an appointment to get service it is great that I am sent emails as a reminder and got a call the day before. When I lived in Boston I went to a Toyota dealership for maintenance of my cars and I did not need to make an appointment so this is a new thing. Hope it continues to work out. More

Not follow up with incomplete service I have made an appointment and took my vehicle in for manufacturer's recall issue. I also asked to look into the entertainment system since it was fre I have made an appointment and took my vehicle in for manufacturer's recall issue. I also asked to look into the entertainment system since it was freezing up. When I got call back to pick up my vehicle, they apologized that they had wrong parts and had to re-order the parts for recall repair. They were to call me back when they get the parts in. I have never received call back. 2 months later, I had to go pick up parts from parts dept. After picking up parts, I have asked service person to see if my recall parts are in or not. They told me to go check with parts department. Were they too busy to go ask for customer? I didn't think so. They seem they didn't care. And I do not want anyone touching my vehicle if they do not care for it. So I left. My recall issue was never fixed nor resolved. More

Overall experience I got the feeling at Riverside Toyota that they really cared about their customers and wanted you to return in the future. Tedd Long was great. He was I got the feeling at Riverside Toyota that they really cared about their customers and wanted you to return in the future. Tedd Long was great. He was courteous, knowledgeable and let the customer look at their own pace. We had used Tedd several years ago when our daughter purchased a used car from him. Thanks for your help Tedd. More

20,000 Check-up Riverside Toyota provided excellent Service with easy online scheduling. They also confirmed my appointment online. Once confirmed, Riverside sent r Riverside Toyota provided excellent Service with easy online scheduling. They also confirmed my appointment online. Once confirmed, Riverside sent reminder emails with an opportunity to cancel if necessary. More

New car buying Tedd Long was great. He answered all my questions and told me he was only a phone call away if I needed any assistance. He was the first salesman to g Tedd Long was great. He answered all my questions and told me he was only a phone call away if I needed any assistance. He was the first salesman to greet me on Saturday. He was friendly and has already checked on me to make sure I am happy with my purchase. More

Awesome customer service Riverside Toyota made purchasing a vehicle easy and painless. Luke Wood was a pleasure to work with. His calm and friendly demeanor removed all anxie Riverside Toyota made purchasing a vehicle easy and painless. Luke Wood was a pleasure to work with. His calm and friendly demeanor removed all anxiety from this experience. Excellent customer service and fair prices! You can't go wrong with Riverside Toyota! More