Riverside Toyota
Rome, GA
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Great group of folks This was our second purchase from Riverside, and we live two hours away. On this deal, they stayed after closing time to accommodate our tardiness in This was our second purchase from Riverside, and we live two hours away. On this deal, they stayed after closing time to accommodate our tardiness in getting to the dealership due to the weather. We will continue to do business with Riverside for a long time to come. More
Toyota service Riverside always takes my vehicle in at the scheduled time and brings anything needing corrected to my attention. I highly recommend Riverside Toyota Riverside always takes my vehicle in at the scheduled time and brings anything needing corrected to my attention. I highly recommend Riverside Toyota for service of your vehicle.. More
Great customer service The staff here is the best service I have ever had. They stayed after hours to meet our needs and made sure we was completely satisfied. I highly reco The staff here is the best service I have ever had. They stayed after hours to meet our needs and made sure we was completely satisfied. I highly recommend Riverside Auto Group More
They are treat I have used this dealership for years they are great . My mother has as well they were great to her as well . .Thank y’all so much. I have used this dealership for years they are great . My mother has as well they were great to her as well . .Thank y’all so much. More
Overall experience I got the feeling at Riverside Toyota that they really cared about their customers and wanted you to return in the future. Tedd Long was great. He was I got the feeling at Riverside Toyota that they really cared about their customers and wanted you to return in the future. Tedd Long was great. He was courteous, knowledgeable and let the customer look at their own pace. We had used Tedd several years ago when our daughter purchased a used car from him. Thanks for your help Tedd. More
Not follow up with incomplete service I have made an appointment and took my vehicle in for manufacturer's recall issue. I also asked to look into the entertainment system since it was fre I have made an appointment and took my vehicle in for manufacturer's recall issue. I also asked to look into the entertainment system since it was freezing up. When I got call back to pick up my vehicle, they apologized that they had wrong parts and had to re-order the parts for recall repair. They were to call me back when they get the parts in. I have never received call back. 2 months later, I had to go pick up parts from parts dept. After picking up parts, I have asked service person to see if my recall parts are in or not. They told me to go check with parts department. Were they too busy to go ask for customer? I didn't think so. They seem they didn't care. And I do not want anyone touching my vehicle if they do not care for it. So I left. My recall issue was never fixed nor resolved. More
Quick and good quality Since we customers now have to make an appointment to get service it is great that I am sent emails as a reminder and got a call the day before. When Since we customers now have to make an appointment to get service it is great that I am sent emails as a reminder and got a call the day before. When I lived in Boston I went to a Toyota dealership for maintenance of my cars and I did not need to make an appointment so this is a new thing. Hope it continues to work out. More
New car buying Tedd Long was great. He answered all my questions and told me he was only a phone call away if I needed any assistance. He was the first salesman to g Tedd Long was great. He answered all my questions and told me he was only a phone call away if I needed any assistance. He was the first salesman to greet me on Saturday. He was friendly and has already checked on me to make sure I am happy with my purchase. More
20,000 Check-up Riverside Toyota provided excellent Service with easy online scheduling. They also confirmed my appointment online. Once confirmed, Riverside sent r Riverside Toyota provided excellent Service with easy online scheduling. They also confirmed my appointment online. Once confirmed, Riverside sent reminder emails with an opportunity to cancel if necessary. More
Awesome customer service Riverside Toyota made purchasing a vehicle easy and painless. Luke Wood was a pleasure to work with. His calm and friendly demeanor removed all anxie Riverside Toyota made purchasing a vehicle easy and painless. Luke Wood was a pleasure to work with. His calm and friendly demeanor removed all anxiety from this experience. Excellent customer service and fair prices! You can't go wrong with Riverside Toyota! More

