
Riverton Chevrolet
South Jordan, UT
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264 Reviews of Riverton Chevrolet
We bought a new truck in 2016. The purchase took a long time, but that's expected. The reason I am giving them a 1 star is the service department after our purchase. We've schedul The purchase took a long time, but that's expected. The reason I am giving them a 1 star is the service department after our purchase. We've scheduled appointments for oil changes and it takes them HOURS to finish. We've scheduled other maintenance and they've had to keep it over night without offering a loaner. We spent $50k+ on a vehicle there and they can't even let us borrow a car when they keep it over night. There is one lady who works in service that is SO mean. I literally ask to talk to anyone else because she treats you like xxxx. All the other guys are super nice though. Our latest is our motor going out on our vehicle we've had for 5 years. We are working with a 3rd party warranty company used through Riverton Chevy and I can't stand it. The communication between everyone is horrible. They have had the truck for 2.5 weeks now and still haven't touched it because the parts are on backorder. They said it could be anywhere from a few weeks to months and they won't loan us a vehicle. I cannot wait until our warranties are up so I never have to go to their service department again. It's not anyone specifically who's the problem, I think their whole service department needs to be refigured. We've even had other family members purchase from them. From now on, I will NOT be sending people to them. More
We had a great experience at Riverton Chevrolet! Tyson helped us initially and truly made us feel welcomed. We had gone to a different dealership and they didn’t seem to care if they got our busines Tyson helped us initially and truly made us feel welcomed. We had gone to a different dealership and they didn’t seem to care if they got our business. Tyson took the time to help us and found the perfect truck for us with low miles. Nick, Mike and Taylor in finance all helped in their own ways as well. We had such a good experience buying my husbands first nice truck! Thanks you guys! More
The finance representative slipped one in on us. You know when you purchase a new vehicle from a dealer they have you go into a small office to sign the contract of sale? But before that they try You know when you purchase a new vehicle from a dealer they have you go into a small office to sign the contract of sale? But before that they try and sell you an extended warranty that includes everything with exceptions for about $16k, which is crazy. Well the finance guy and house make a big commission on it. My wife and I told we weren't interested in any of it. So we signed what was put in front of us and went on our merry ways. When we got home we reviewed the documents and noticed they slipped in an extra page for insurance in case the vehicle was stolen. My regular insurance covers it I would never buy something like that. I called and wrote them to undo it. A month letter they sent me a cancel document to sign telling me that my title and license plates were being held hostage until I returned the signed document and they got their money back from the company that I cancelled. Watch out! You just can't trust these people! More
We have purchased six trucks from Chris each time he has been very good to work with. Chris has made what can be a long arduous process relatively easy. been very good to work with. Chris has made what can be a long arduous process relatively easy. More
This dealership is very relaxed and stress free. Everyone was very knowledgeable and helpful without feeling obligated or pushy to make a purchase fast. It was nice to be able to take our time and feel ready was very knowledgeable and helpful without feeling obligated or pushy to make a purchase fast. It was nice to be able to take our time and feel ready for our purchase! More
Had a great experience with getting my new Malibu. Never been a fan of salesman but Chris puts all the stereotypes to rest. He truly cares that you get into something you're really happy with. been a fan of salesman but Chris puts all the stereotypes to rest. He truly cares that you get into something you're really happy with. More
Everyone was super helpful and so nice. Riley gave me a better understanding on what was going on with the chip shortages. He is definitely the reason why I would pick Riverton Chevrolet over other competi better understanding on what was going on with the chip shortages. He is definitely the reason why I would pick Riverton Chevrolet over other competitors. More
I had a great experience buying my new Traverse at Riverton Chevy. My salesman Chris Villalobos was great helping as we worked through several items like my military discount. He had great patience as Riverton Chevy. My salesman Chris Villalobos was great helping as we worked through several items like my military discount. He had great patience as we worked through these things. His sales manager Scott Dowda was also great help. I would buy there again. Taylor Curtis found a great extended warranty that fit me perfect. Great job guys, I appreciate all your help. More