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Rivertown Buick-GMC

Columbus, GA

4.6
166 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 166 reviews

April 16, 2024

I trust them with my vehicle! I have never taken it anywhere else for service. More

by dburro1387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 18, 2024 -

Rivertown Buick-GMC responded

That's a strong vote of confidence in our dealership! Building that level of trust and loyalty is a testament to the quality of service and care we provide. Thank you for choosing us!

April 15, 2024

My appointment was at 4:30. I was called and told to come in early because they would take me right in. I arrived at 11:30 and 3 1/2 hours later, my oil change is complete. When More

by Kellimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc
Apr 16, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback about your service visit taking longer than expected because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Robert Geary General Manager rgeary@RivertownAutomall.com

April 11, 2024

Quality service on my vehicles at a reasonable price. Professional and courteous employees. Highly recommend this dealership. More

by messerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart , Digital AirStrike
Apr 12, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

I am totally impressed. Very kind and helpful staff. All repairs complete within one day. My car runs like a dream again. More

by ranchgal95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart and Jamie
Apr 12, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had an impressive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Appointments mean nothing, left waiting for hours for normal service and think they forgot I was there waiting, they started closing the garage doors and I went over to check on the car and they looked s More

by Susan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime
Apr 11, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 04, 2024

Took a meeting in the middle of the day delaying service I was not alerted for at least 45 minutes that my vehicle was done I had to go ask for the keys and they didn’t even know it was done. No ine updated More

by Locklear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 06, 2024 -

Rivertown Buick-GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 01, 2024

Service rep was attentive and helpful. The service dept moved the vehicle promptly. It was ready when they said it would be. More

by sam
Recommend Dealer
Yes
Employees Worked With
Stewart Fryberger
Apr 03, 2024 -

Rivertown Buick-GMC responded

Thank you for your outstanding rating about our service department, Sam. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Rivertown Buick GMC Team

March 28, 2024

Always been a great experience whenever I have taken my Yukon to them. Yes, I purchased the vehicle there so I may be bias. Expensive but never have any complaints of service or products. I highly recommen More

by jamesd2834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (ZZ) Clark , Digital AirStrike
Mar 29, 2024 -

Rivertown Buick-GMC responded

James, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Rivertown Buick GMC Team

March 23, 2024

They scheduled me promptly. Tge service was great. The facility offered decent refreshments in a beautiful building. I did not purchase here but treated me as if I were family. More

by Dorothy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 26, 2024 -

Rivertown Buick-GMC responded

To say thank you is not enough, Dorothy! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Rivertown Buick GMC again! Sincerely, The Rivertown Buick GMC Team

March 21, 2024

Rivertown Buick/GMC has a great service department. Everyone is always pleasant, helpful, and efficient. More

by rmcarter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 22, 2024 -

Rivertown Buick-GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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