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Rivertown Ford

Columbus, GA

4.8
1,035 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,035 reviews

May 23, 2025

Truck was finished when promised. Excellent customer service. Clean waiting area and facility. Kelp me up to date on repairs.. More

by hfarmer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 22, 2025

So far I’m satisfied with the service except I have yet to complete and inspection and walk through, not to mention a meaningful test drive. Likewise I find it repugnant to charge 570.00 for a 70.00 radiat More

by Mhargis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
May 22, 2025

Friendly and professional staff. Clean and welcoming atmosphere. Resonably priced and very nice used vehicles. More

by takissajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obie Harmon
May 22, 2025

I want to thank Robbie Andujar for all that he helped me with during the confusion I was going through when trying to use my maintenance plan. Mr. Andujar demonstrated patience, professionalism, and saved m More

by howardlarry22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
May 22, 2025

Again Freeway Ford has exceeded my expectations, my truck’s repairs were completed in a timely manner with quality results. My experience is that it doesn’t matter who’s been the tech - the services ha More

by JT Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
May 23, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2025

Excellent customer service, polite, knowledgeable, and extremely nice this is an awesome employee. He deserves recognition. More

by tleo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
May 23, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

When you take your car to Rivertown Ford In Columbus Ga ask for Service Advisor Tom he is the best, always have a smile on his face, very professional he makes you feel he’s happy to see you, very nice gu More

by Sweetie68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 23, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

They aways take great care of my truck. ...thank you Tom McCain my service adviser.. More

by menendez2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
May 23, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Great work with the service team. Mackenzie Goodeb was an excellent service adviser and her techs helped me get my truck in and out as quickly as possible. More

by Dantelummus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
May 19, 2025

This dealership has some of the nicest people, from the sales person who sold us our explorer to the service agents who handle the repairs, everyone is polite and knowledgeable and helpful and not out to s More

by Hgertjegerdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 21, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

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