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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,209 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,209 reviews

August 20, 2025

The service writer, Robby was very knowledgeable and personable and professional as he handled my concerns very professionally More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
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August 20, 2025

Customer service is excellent. Work was completed in a timely manner and and a recommendation given for other work needed. More

by Dr.Virginia.Cornett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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August 20, 2025

Lacey is a awesome customer service representative. She'll take great care of you and be very professional. Enjoyed working with her. More

by Victorolan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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August 19, 2025

Best aspect was my service advisor, Tom. Very knowledgeable, professional, and timely. It was a great experience. More

by Bdykeman1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom M
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August 18, 2025

From the time that entered the dealership to the time that my truck was delivered Rivertown Ford and specifically J'lan Carson was there at every turn with professionalism and outstanding customer servic More

by HUNTER.CHAMPION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J'lan Carson
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Aug 19, 2025 -

Rivertown Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Ford. If you have any further questions, please give us a call. We're always happy to help!

August 18, 2025

Rivertown Ford is the only Service Department/Team I trust to service my vehicle and my grandchildren's vehicles. They are honest, professional and courteous. I won't take my car anywhere else. More

by Wenrobcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar, Tom McCain, Donnie Tyler
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Aug 20, 2025 -

Rivertown Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

Robbie provided us with excellent customer service. Always giving good advice when it comes to our vehicle. Would definitely recommend More

by Nonchalant_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Aug 17, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

Great service as always. Mackenzie is a great person to work with and I use her every time I bring my vehicles to Rivertown Ford. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
Aug 17, 2025 -

Rivertown Ford responded

Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2025

First class customer service. 5000 mile check in less than 1 hr. Competitive pricing and great service is a winning combo in any business More

by Russell.carstens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
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Aug 16, 2025 -

Rivertown Ford responded

Hi Russell, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2025

Very friendly, explained everything to where I would understand, kept me updated with texts and emails More

by kyraaaam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Aug 16, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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