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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,180 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,180 reviews

July 31, 2025

My service advisor, Tom, is knowledgeable, attentive and helpful. The service waiting area is comfortable and has complimentary beverages. More

by ksplash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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July 31, 2025

My experience at Rivertown Ford was amazing. I want to thank Andrew for great service More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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July 29, 2025

Always able to schedule appointments that allow me to wait for my car. Everything is explained and I have the option to accept the repairs or wait for another time provided it is not something impacting More

by smithky103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Jul 29, 2025 -

Rivertown Ford responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2025

Awesome service department, I being dealing with service Ms. Mackensie for the last 4 years More

by swcseason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. MacKenzie
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Jul 30, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2025

Exceptional service. My service advisor and porter made the experience very smooth. They took care of all my needs! More

by danigooden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden Lizzie Gooden
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Jul 29, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2025

We purchased a 2025 mustang convertible and was very pleased with our sales man Conner Hart. He didn’t pressure us at all. He made buying the car easy. However, the wait time to complete the deal was an More

by Michelle.hart645
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Conner Hart
Report | Print
Jul 30, 2025 -

Rivertown Ford responded

Thank you for your feedback! We're thrilled to hear that Conner provided you with a fantastic car-buying experience. We apologize for any inconvenience with the wait time and the less-than-perfect detailing. We will do our best to improve our processes in the future. We hope you enjoy your new Mustang convertible! - Rivertown Ford team

July 28, 2025

Courteous, fast, and they didn't try to sell me anything I didn't want. More

by firemedic12803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jul 29, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2025

As always my service was great. No issueswhat so ever. Buildingwas clean and neat, Andrew was kind and awesome More

by landaponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 29, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

Very nice , friendly, and was efficient in getting job done. Very caring in keeping my car clean. More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Jul 28, 2025 -

Rivertown Ford responded

Hi Lynn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2025

Very relaxed environment, everyone was very polite, friendly and welcoming. The staff members that assisted me throughout the process throughly took the time to listen to my concerns and worked to reso More

by Lewisdwain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Camron Fraser, Bill
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Jul 28, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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