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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,497 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,497 reviews

May 02, 2026

Tom, our service advisor was very attentive to our questions about our Ford Explorer. Everything was explained to us and all the questions were answered. More

by paultmerritt
Recommend Dealer
Yes
Employees Worked With
Tom
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May 01, 2026

Detailed breakdown bumper to bumper. One on one customer service. Quality feedback via text and web services. More

by andrebarker1286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
April 30, 2026

Pleased with service and timely manner. Attendant was courteous and answered all my concerns and questions. More

by jcwhittle43
Recommend Dealer
Yes
Employees Worked With
Don't remember
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April 30, 2026

Tim McCain was great to work with… service was prompt and everything was explained clearly. More

by bill.thieme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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April 29, 2026

The sales department is excellent, but the service department is just average, service could have been quicker and my engine could have been left cleaner. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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April 29, 2026

Im a return buyer and sales and finance are always great friendly and good out of their way to ensure customer happines More

by mrsinsco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad lowes, Lane Wallis and jarad
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April 27, 2026

Great service always thorough explains issues if they arise during service inspection and allows you the chance to make a decision. More

by prscroggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
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Apr 28, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

April 23, 2026

Great service! Very nice team members. Knew exactly what my vehicle needed and great prices More

by philipgoldman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Report | Print
Apr 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Apr 27, 2026 -

philipgoldman57 responded

Excellent service and superior service advisers!

April 23, 2026

Service was timely. Service advisor was great and kept me informed from beginning to completion. More

by Kmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Report | Print
Apr 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

The people are friendly and they know the car you need and will try to find one that fit you. The communication was very clear and the financing process was very transparent. More

by Chih
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Apr 26, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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