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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,473 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,473 reviews

April 01, 2026

Rob took care of me and truck exceptionally well. He got all my fixed of which there were 3. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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April 01, 2026

Lacey was great, professional and very informative ! Will definitely be returning! Service was done prom More

by asianagrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
April 01, 2026

The service advisor was very helpful and knowledgeable. I think her name was Brittany. Kudos More

by robert.lindquist
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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March 30, 2026

The service was affordable and great! The staff were very knowledgeable, friendly and helpful. I will be bringing my car back for more repairs in the future. More

by MzPerferfect44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 04, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2026

Great customer service and respectful service on top service nice atmosphere will be back for the great service. More

by marcuswoods190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Mar 30, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2026

Awesome service! ! And it was quick too! My advisory was very nice to me ! Clean environment More

by Mike241179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Mar 30, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 27, 2026

Just had my F-150 serviced. Made an appointment and the work was performed quickly and efficiently as always. More

by Mfsigmund
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Mar 28, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2026

I went in for the prize. And ended up buying a truck great service! Will Ebert More

by Jackie.mcqueen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ebert
Report | Print
Mar 28, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with Will. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Lacey was super helpful and considerate of my time. She made sure to take care of all my concerns More

by Bigbird33198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Mar 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

March 24, 2026

Little pricey, very good service work was done timely. Service desk personnel was also great. More

by gameatball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Mar 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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