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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,321 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,321 reviews

October 22, 2025

I have been a customer at Rivertown Ford more than 10 years within that time I have purchased 4 vehicles and have them serviced there, they are a very good dealership both for purchase and service. More

by mmeikle089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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October 21, 2025

Service was as expected. It took more time than I would have liked. Enough said. More

by stephenstainsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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October 17, 2025

Tom was polite he explained the changing of the oil and rotating the tires he even explained the credit service to me More

by Fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 20, 2025 -

Group 1 Ford of Rivertown responded

Hi Fancy, thank you for sharing your positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

Group 1 at Rivertown has always taken care of my service needs for all of my vehicles. More

by jeff12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Oct 20, 2025 -

Group 1 Ford of Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2025

Service was excellent the attendant took the time to explain about tires and rotation to include oil change More

by Fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 20, 2025 -

Group 1 Ford of Rivertown responded

Hello Fancy, thank you; we appreciate your feedback. We're looking forward to your next visit with us!

October 14, 2025

Very good deal on my Maverick. Delivered right to my house on Sunday morning which was great. Did their best to offer exceptional pricing. More

by TIMOTHY.BIEDRZKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fraser
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Oct 15, 2025 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2025

I was very pleased with the knowledge and understanding of any questions that I had, very satisfied. DJ is a good person. More

by ronnieclayton1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Oct 15, 2025 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rivertown

October 12, 2025

DJ was perfect gave me exactly what I wanted with no stress! Was in there for only a few hrs instead of an entire day was super easy and communicated everything to me! More

by Tannermcgheejennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Oct 15, 2025 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2025

I went for my 100k mile service on Saturday morning. I was in and out within 1.5 hours. Andrew K. took care of me. More

by Rlhood77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew K.
Report | Print
Oct 14, 2025 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2025

I have been dealing with the service manager and the service advisor for years and they always do me a good job More

by Scottpotter1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie anduhar
Report | Print
Oct 14, 2025 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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