Rivertown Ford

I brought my F150 in to Rivertown Ford for a service and from the second I walked in to when I picked my vehicle up was nothing but great service. This is all thanks to James Menard! Positive attitude and s from the second I walked in to when I picked my vehicle up was nothing but great service. This is all thanks to James Menard! Positive attitude and super helpful. More

Great, quick service, and lots of knowledgeable friendly staff to help or answer your questions, and very clean building. staff to help or answer your questions, and very clean building. More

Mr.Gary was an outstanding Vehicle Service Representative at Rivertown Ford. Maintenance was very knowledgeable and helpful. at Rivertown Ford. Maintenance was very knowledgeable and helpful. More

Always A1 when taking truck in for maintenance or in need of parts and also buying vehicles of parts and also buying vehicles More

I brought my Ford Maverick to get serviced and an oil change. Robbie was very helpful and friendly which makes my day. change. Robbie was very helpful and friendly which makes my day. More

Joe Willie, the Acquisition Manager with Rivertown Ford, contacted me through Facebook marketplace and told me that he would pay 31k that day for my truck. I told him that as I was trying to buy my first ho contacted me through Facebook marketplace and told me that he would pay 31k that day for my truck. I told him that as I was trying to buy my first house for my girlfriend and baby, I would take that (under 3k what I was asking for) to get my DTI down. He had me fill all the paperwork out (which I had to do while at work) and told me they would call to schedule a pickup. Once a pickup was scheduled, I took off and traveled 5 hours home (as I work out of town) to fill out the last signatures. Even sent me a picture of a check. Once the delivery folks arrived, they looked at the truck and said they would have to pass due to there being more damage than what they thought. This is after I paid $3k+ to pay down the loan to what they needed it. That was $3k I chose to scoot by without in order to better provide for my daughter in the long run, and $3k I could've used to make repairs to my vehicle. The pictures on Marketplace showed the damage and if asked I would have been more than willing to send more detailed pictures. I feel like I was completely led on and this was a very unproffessional way to go about this transaction. This experience was awful and I can guarentee Rivertown Ford will never get me or my family's business for as long as I live. More

The service was great and Mackenzie was great, got me right in and was done in no time right in and was done in no time More

Always have had fast friendly exemplary customer service every time i have had a visit with them!! every time i have had a visit with them!! More

I would say dealerships need more people like Tom! Excellent service as always will always continue to go back! Excellent service as always will always continue to go back! More

Lane, our sales rep was fabulous! Joey who helped in Finance was also great! Easiest car buying experience we’ve had. Lane worked on his off day to get what we wanted worked out. Joey who helped in Finance was also great! Easiest car buying experience we’ve had. Lane worked on his off day to get what we wanted worked out. More