Rivertown Ford

RiverTown Ford dealership was very helpful got my truck in and out in a timely manner in and out in a timely manner More

Waited at a schedule appointment for 2 hours for oil change and tire rotation with no explanation. At the time of check out they advised it took so long because they did not have the right oil filter fo change and tire rotation with no explanation. At the time of check out they advised it took so long because they did not have the right oil filter for my truck . This have been a good thing to check before making a schedule appointment and need to work on keeping your customers informed More

I had a great experience at Rivertown Ford. I was greeted at the door by Andre, along with Tommy Miller. I bought a 2025 Ford Maverick. Great service. 10 plus service. I was greeted at the door by Andre, along with Tommy Miller. I bought a 2025 Ford Maverick. Great service. 10 plus service. More

I came there to have my roof racks inspected again and to have my windshield sprayer inspected. The estimate I received for the roof rack was more than twice the estimate that I received a month earlier plus have my windshield sprayer inspected. The estimate I received for the roof rack was more than twice the estimate that I received a month earlier plus I was charged $89. The windshield sprayer repair was over $200. I took the vehicle home and cleaned the sprayers and now they work perfectly. I don’t mind paying for a repair but being taken advantage of is unacceptable. More

Very friendly staff and efficient. Kept me updated on progress and approval needed for necessary repair . Kept me updated on progress and approval needed for necessary repair . More

Absolutely fantastic! !! I had Sabrina as my salesperson and she was fantastic!!! Would definitely recommend her to everyone. !! I had Sabrina as my salesperson and she was fantastic!!! Would definitely recommend her to everyone. More

Always friendly and professional on the phone and in person. Quick to evaluate my vehicle and to explain services needed. Drew is great - attentive, pleasant, and explained the details of services and c person. Quick to evaluate my vehicle and to explain services needed. Drew is great - attentive, pleasant, and explained the details of services and costs. I drive 1.25 hours to have my servicing done here and it is well worth the drive. More

The service department is very professional and do the work that is required in order to keep my vehicle in excellent condition. I really appreciate the staff keeping me on the road. work that is required in order to keep my vehicle in excellent condition. I really appreciate the staff keeping me on the road. More

My service experience is aways A+++ thanks to Lacey. Really professional and makes sure it gets done right. She communication if more services need to be done. Really professional and makes sure it gets done right. She communication if more services need to be done. More

Excellent customer service and service department. Gary Orvis is an outstanding service representative. Highly recommend him as your service advisor. excellent followup and timely service! Gary Orvis is an outstanding service representative. Highly recommend him as your service advisor. excellent followup and timely service! More