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Rizza Cadillac Buick GMC

Tinley Park, IL

4.3
3,740 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,740 reviews

September 17, 2019

Great Service!! Danielle and Becky are awesome!! They got me in and out before the scheduled time and advised me what my vehicle needs in the future. Great service w More

by Teena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle and Becky
Sep 18, 2019 -

Rizza Cadillac Buick GMC responded

Hi Teena and thanks for the great feedback! We're very happy that Danielle and Becky were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 16, 2019

Great new truck! Was recently in an accident so needed a new truck. Stopped on a drive by and ended up purchasing a Tahoe. I love it and our salesman was fantastic! More

by Kimmie
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Sep 17, 2019 -

Rizza Cadillac Buick GMC responded

Kimmie, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Rizza Cadillac Buick GMC! - J.C Rocha- Business Development Manager- jrocha@rizza.com

September 15, 2019

Excellent Friendly atmosphere and excellent customer service. John was by himself and he handled the busy service area with great friendliness. And he shared gr More

by initadixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John H
Sep 17, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! - J.C Rocha- Business Development Manager- jrocha@rizza.com

September 15, 2019

COACH WAS AMAZING i STOPPED IN WANTING A USED TRUCK AND BEFORE YOU KNOW IT COACH & MANAGER DAVID CASINO WORKED OUT A DEAL FOR ME BETTER THAN I EVER IMAGINED. THANK YOU More

by JUNEBUG F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Casino, Marty “Coach” Nowak
Sep 17, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your amazing review! We're glad to have Coach on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! - J.C Rocha- Business Development Manager- jrocha@rizza.com

September 14, 2019

Very happy Amazing service writers. I have used this service department three times. I was pleased all three times. The evening cashier was pleasant. I would hig More

by S.PATETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 17, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 13, 2019

New car Larry was amazing... he showed me a beautiful car right away and made me feel comfortable while test driving it. He knew exactly what I was looking fo More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Uccardi
Sep 17, 2019 -

Rizza Cadillac Buick GMC responded

Ashley, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 12, 2019

Air conditioning Unfortunately, AC problem not solved reluctant to put further money into correcting it. Decided instead to assume the cost as work was done although More

by Chatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
Sep 12, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 12, 2019

Maintenance I had my car in for my oil change and tire rotation It’s always a pleasure and I know when I see Danielle I’ll be well taken care of. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Sep 12, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 11, 2019

Not happy My first service appointment with my new car was not thorough. Fluids were not checked and tire measurements were incorrect. Took my car to another More

by oreophoenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Pickett
Sep 12, 2019 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 11, 2019

Poor service Service took too long, had to make repeated phone calls. Calls never returned. Promises made and not kept. Never returned call asking about promise m More

by ALAN.GAYAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Barakat
Sep 18, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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