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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

April 06, 2019

Deals Deals and More Deals My experience here was one to remember everyone so professional and kind I've bought a few cars from Rizza always a good experience but this by far wa More

by Mpietrucha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, David Casino, Joe Uccardi, Chris Davis
Apr 09, 2019 -

Rizza Cadillac Buick GMC responded

Mpietrucha, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Rizza Cadillac Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2019

Rizza Cadillac Great dealership friendly awesome experience. Highly recommend to purchase a vehicle from here. They made the experience much better than most dealer More

by Sspera35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Chris Davis
Apr 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2019

I was lied to I was quoted $1600 for breaks, calipers & break flush for a noise in my front passenger side. Took to a certified mechanic & he found break pads worn More

by Gkathy298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 06, 2019

Quick and easy I was taken care of immediately. People were all curtesy. Was a little disappointed the car wash was not working. No rain check given. Haha More

by SAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 09, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2019

Helpful and very informative Jason was very helpful in regards to helping me understand the situation I was in. Very supportive with helping me make the wisest decision. Satisfied More

by Nicole M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Joe Uccardi, Jason Barclay
Apr 09, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 03, 2019

Oil change/Coolant Flush GREAT!! GREAT!! GREAT!! GOOD SERVICE N KNOWLEDGABLE. THE COFFEE N DONUTS WERE FRESH. WAITING FOR MY CAR WAS SUPRISINGLY WELCOME. THEN THE CAR WASH More

by CAROLYN.CARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 04, 2019 -

Rizza Cadillac Buick GMC responded

Carolyn, we are glad to hear you enjoyed your recent visit to our service department. At Rizza Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2019

Excellent service Everyone was so professional and they had me in and out promptly. I'm always completely satisfied when I go to this specific dealership. Great service More

by Bookerbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky is always so professional and kind
Apr 03, 2019 -

Rizza Cadillac Buick GMC responded

Bookerbear, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2019

Good experience at car dealership (surprise!) Took my car in for oil leak, even though I had just had it serviced a month before. I thought it was something overlooked by the service person, but w More

by davis1boyd3@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Apr 03, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2019

Worth the drive. I came all the way from Indiana, so you can imagine the drive. Well worth it though. Joe Volturo got us in, he had some idea of what we wanted, so it More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Casino, Mike Lorenzo
Apr 03, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2019

Top notch Joe V was so accommodating with my health issues. He stream lined a very long process. Made himself available across multiple days to help me get the More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Uccardi, Mike Lorenzo
Apr 03, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out Mike! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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